DAVE — Support
Need help with DAVE, the Diagnostic Assistant for Versatile Equipment? We're here to help.
CONTACT
Email: dave@kjgdesign.com
We aim to respond within 2 business days.
COMMON QUESTIONS
How do I use Ask Dave?
Tap the Ask Dave button, type your question (for example, "ice machine shows E02"), and Dave will walk you through likely causes, steps, and the parts you may need.
What is DAVE Pro?
DAVE Pro unlocks unlimited Ask Dave, Photo Diagnosis, saved parts and jobs, full searchable history, and code scanning.
- Monthly: $7.99 / month
- Yearly: $59.00 / year
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple ID. Open Settings on your device, tap your name, then Subscriptions, and select DAVE.
How do I restore a purchase?
On the DAVE Pro screen, tap "Restore Purchases."
Is DAVE a replacement for manufacturer documentation?
No. DAVE is a reference and assistant. Always confirm critical repairs against manufacturer specifications and follow proper safety procedures.
TEAM OR FLEET PRICING
Managing a shop or fleet? Email jeremygarrison80@gmail.com about team pricing.