Privacy Policy - Ticky
Privacy Policy - Ticky
# Privacy Policy
**Last Updated: February 17, 2026**
DarkMatter DevWorks ("we," "us," or "our") operates InkSpark (the "App"), an AI-powered social media content assistant. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using InkSpark, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
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## 1. Information We Collect
### 1.1 Account Information
When you create an account, we collect:
- **Email address** (via email/password sign-up or Google Sign-In)
- **Display name** (optional)
- **Google account profile information** (if you sign in with Google)
### 1.2 Profile & Preferences
To personalize your experience, we may collect:
- **Business type** (e.g., restaurant, salon, online store)
- **Preferred social media platforms** (e.g., Instagram, LinkedIn, TikTok)
- **Default writing tone** (e.g., casual, professional)
### 1.3 User-Generated Content
When you use the App's features, we store:
- **Generated posts** that you choose to save, including post text, hashtags, hook lines, and calls-to-action
- **Brand voices** you create, including tone settings, preferred keywords, words to avoid, and sample posts
- **Content calendars** you generate, including weekly content ideas and schedules
- **Prompts and descriptions** you provide to generate content
### 1.4 Images
When you use the photo-to-caption feature, we temporarily upload your image to our secure cloud storage for AI processing. Images are used solely to generate captions and are not used for any other purpose.
### 1.5 Usage Data
We automatically collect:
- **Generation counts** (daily and cumulative usage)
- **Feature usage events** (e.g., posts generated, posts copied, posts shared)
- **Subscription status** (free, pro, or business tier)
- **App crash reports and error logs** (with sensitive data excluded)
- **Ad interaction data** (impressions and engagement for free-tier users)
### 1.6 Device Information
Through our analytics and advertising services, we may collect:
- Device type and model
- Operating system version
- App version
- General location (country/region level, not precise location)
- Advertising identifiers
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## 2. How We Use Your Information
We use the information we collect to:
- **Provide and operate** the App's core features, including AI-powered content generation
- **Process your requests** by sending your prompts and descriptions to our AI provider to generate social media content
- **Personalize your experience** based on your business type, preferred platforms, and writing tone
- **Manage your account** and subscription status
- **Enforce usage limits** based on your subscription tier
- **Cache responses** to improve performance and reduce redundant processing (cached for up to 24 hours)
- **Display advertisements** to free-tier users
- **Analyze usage patterns** to improve the App's features and performance
- **Diagnose and fix** technical issues and crashes
- **Communicate with you** about your account, subscription, or App updates
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## 3. How We Share Your Information
We do not sell your personal information. We share data with the following third-party service providers who process it on our behalf:
### 3.1 Google Firebase
We use Firebase for authentication, database storage, file storage, analytics, crash reporting, and cloud functions. Your data is processed and stored on Google Cloud infrastructure. See [Google's Privacy Policy](https://policies.google.com/privacy).
### 3.2 Anthropic (Claude AI)
Your content prompts, descriptions, brand voice settings, and uploaded images are sent to Anthropic's Claude AI to generate social media content. This data is sent through our secure server-side functions and is not sent directly from your device. See [Anthropic's Privacy Policy](https://www.anthropic.com/privacy).
### 3.3 RevenueCat
We use RevenueCat to manage subscriptions and in-app purchases. RevenueCat receives your user identifier and purchase/subscription data. See [RevenueCat's Privacy Policy](https://www.revenuecat.com/privacy/).
### 3.4 Google AdMob
For free-tier users, we display advertisements through Google AdMob. AdMob may collect device identifiers, ad interaction data, and other information as described in [Google's Advertising Privacy Policy](https://policies.google.com/technologies/ads).
### 3.5 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court order or government agency).
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## 4. Data Storage and Security
### 4.1 Where Your Data Is Stored
Your data is stored on Google Cloud (Firebase) servers. Data may be processed and stored in data centers located in the United States or other regions where Google Cloud operates.
### 4.2 Security Measures
We implement industry-standard security measures to protect your data, including:
- All data is transmitted over HTTPS/TLS encryption
- Server-side authentication verification for all API requests
- Database security rules that restrict access to your own data only
- AI API keys stored securely on the server (never exposed in the App)
- Per-user rate limiting to prevent abuse
### 4.3 Data Retention
- **Account data** is retained for as long as your account is active
- **Saved posts, brand voices, and content calendars** are retained until you delete them or delete your account
- **Uploaded images** are retained temporarily for caption processing
- **Cached AI responses** are automatically deleted after 24 hours
- **Analytics data** is retained according to Google Firebase's default retention policies
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## 5. Your Rights and Choices
### 5.1 Access and Manage Your Data
You can view and manage your saved posts, brand voices, and content calendars directly within the App.
### 5.2 Delete Your Account
You may request deletion of your account and associated data by contacting us at the email address provided below. Upon account deletion, we will remove your personal data from our active systems, subject to any legal retention obligations.
### 5.3 Opt Out of Analytics
You can limit analytics data collection by adjusting your device's privacy settings or opting out of Google Analytics data collection through your device settings.
### 5.4 Ad Preferences
You can manage your ad preferences through your device's advertising settings. You may also upgrade to a paid subscription to remove advertisements entirely.
### 5.5 Rights for EEA/UK Residents (GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the right to:
- **Access** the personal data we hold about you
- **Rectify** inaccurate personal data
- **Erase** your personal data ("right to be forgotten")
- **Restrict** processing of your personal data
- **Data portability** — receive your data in a structured, machine-readable format
- **Object** to processing of your personal data
- **Withdraw consent** at any time where processing is based on consent
To exercise these rights, please contact us using the information in Section 9.
### 5.6 Rights for California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
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## 6. Children's Privacy
InkSpark is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us.
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## 7. Permissions
The App may request the following device permissions:
- **Camera** — to take photos for the photo-to-caption feature
- **Photo library/storage** — to select existing photos for caption generation
- **Internet access** — required for all App features
- **Billing** — to process in-app purchases and subscriptions
We do not request access to your contacts, calendar, microphone, or precise location.
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## 8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the "Last Updated" date at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
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## 9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
**DarkMatter DevWorks**
Email: darkmatterdevworks@gmail.com
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## 10. Third-Party Links
The App may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.