Welcome to your ultimate support directory for software wallets. Whether you're using Coinbase, Robinhood, or Kraken, this page gathers verified contact options, troubleshooting tips, and support pathways — all in one place.
 (Disclaimer: We provide informational support only, not direct technical help.)
To give clear, up-to-date customer service numbers and support channels
To help you troubleshoot issues or find help quickly
To compare how support works across different wallets
To empower you to keep your crypto protected
Below is a breakdown of support/contact channels for Trezor, Ledger, and KeepKey hardware wallets, plus tips on when and how to use them.
Wallet       Support Methods                                    Â
Coinbase    Official Website, Help Center, Email         Â
Robinhood   Support Portal, Email, Live Chat, FAQs    Â
Kraken            Official Website, Help Center, Email    Â
Here are typical problems users face — and which service line to hit first:
Lost recovery phrase (seed phrase)
If users lose their recovery phrase, they may permanently lose access to their wallet and funds.
Login or access issues
Problems accessing the wallet due to forgotten passwords, app errors, or device changes.
Transaction delays or failures
Transactions may remain pending or fail because of low network fees or blockchain congestion.
Incorrect wallet address
Sending crypto to the wrong address can result in permanent loss of funds.
Network or blockchain selection errors
Using the wrong blockchain (e.g., sending Ethereum on the wrong network) can cause missing funds.
App bugs or crashes
Wallet apps may freeze, crash, or fail to load balances properly.
Sync and balance display issues
Wallet balance may not update immediately due to network syncing delays.
Security risks and phishing attacks
Users may fall victim to fake apps, websites, or messages designed to steal private keys.
Smart contract interaction issues
Problems when interacting with decentralized apps (dApps), such as failed swaps or approvals.
High or unclear transaction fees
Network (gas) fees can be high or confusing, especially during peak usage times.
This Customer Service Numbers page is your go-to reference when you're stuck with a hardware wallet issue. Whether it's Coinbase, Robinhood , or Kraken — you now know which lines to call, when, and how to proceed smarter.