Terms and Condition

Terms and Conditions

1. Introduction Welcome to CTPC (Clino-Learn Training and Placement Center), a subsidiary of the GP Excel Group of Services. These terms and conditions outline the rules and regulations for the use of CTPC's services, which include interview preparation, CV preparation, up-to-date tests, mock interview sessions/practice, and placement assistance in various sectors such as IT, Banking, Pharma, and Hotel Management.

2. Services Provided

Inclusions:

• Interview Preparation

• CV Preparation

• Up-to-date Tests

• Mock Interview Sessions/Practice

• Refund of advance fees if the candidate withdraws before the interview process.

• Refund of advance fees if the process time exceeds 6 months from the date of the first payment, with the option for the candidate to continue under a new proposed time period.

Exclusions:

• No fees will be returned in any circumstance for any fees and charges requested by the employer after joining the company.

• No fees will be returned in any circumstance if a candidate is terminated from the company for any reason, such as misbehavior.

• No fees will be returned in any circumstance after the release of the appointment letter/joining letter.

• No fees will be returned in any circumstance if the candidate does not receive a salary after joining the company.

• No fees will be returned in any circumstance if a court case is filed regarding the CTPC process. The process will be implemented as per the court verdict. Additionally, if the verdict is in CTPC's favor, the candidate or their relative must compensate CTPC as per IPC Section 499 Defamation Case result.

3. Process Duration The procedure typically takes 1 to 6 months, depending on various factors such as the availability of the interview panel and the readiness of the candidate. The process time will be conveyed to the candidate before the start of the procedure.

4. Payment and Refund Policy

• Candidates are charged for services including CV preparation, interview preparation, and placement assistance.

• Advance fees will be refunded if the candidate requests cancellation before the interview process begins or if the process time exceeds 6 months from the date of the first payment.

• Refunds will be processed within 1 to 2 months after receiving a written cancellation request via email.

5. Candidate Information and Privacy

• Candidate details such as name, mobile number, email id, and other relevant documents will be shared directly with relevant employers for the placement process.

• Candidate information will not be shared with any third parties not associated with CTPC.

• All candidate information will be kept confidential and stored securely on CTPC's servers.

6. Legal Matters

• Any legal matters arising from these terms and conditions will be addressed in the Pune District Court.

7. Additional Clauses

Non-Disclosure Agreement (NDA): Candidates agree not to disclose any confidential information related to CTPC's processes and methods to any third party.

Data Protection: CTPC is committed to protecting the personal data of candidates in accordance with applicable data protection laws. All data collected will be used solely for the purpose of providing the services listed above.

Limitation of Liability: CTPC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from the use of our services.

Force Majeure: CTPC shall not be liable for any failure to perform its obligations under these terms due to unforeseen circumstances or causes beyond its control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of India.

Dispute Resolution: Any disputes arising out of or in connection with these terms and conditions shall be attempted to be resolved amicably through negotiation. If such attempts fail, the disputes shall be referred to mediation or arbitration in accordance with the laws of India.

Service Quality and Candidate Obligations: Candidates are expected to actively participate in the preparation processes, including attending mock interviews and completing assigned tasks. Failure to comply may affect the quality of services provided and the outcome of the placement process.

Feedback and Complaints: CTPC values candidate feedback and strives to address any complaints promptly. Candidates are encouraged to report any issues or dissatisfaction with the services to the CTPC administration.

Contact Information For any questions or concerns regarding these terms and conditions, please contact us at:

• Email: ctpc.jpb@gmail.com

• Phone: +91 7499371616