CS 107: thunkable - D-1 Design Challenge Session I

CS 107: thunkable

D-1 Design Challenge Session I

"How might we build powerful, thriving communities where everyone enjoys safety, wellness, and economic freedom?

What you will do in this lesson:

Learn about Human Centered Design
Pick a client and Empathize with their needs
Define a challenge to develop a solution for

Vocabulary

Human Centered Design: Understanding *who* you are designing for, with a focus on your client
MVP (Minimally Viable Product): A prototype or model of a solution that you can share with others to get feedback

Agenda/Lesson Steps

Intro to Challenge and User Centered Design
Empathize with a Client
Define the Problem and create a Problem Statement

Slidedeck/MiniLesson

What is Human Centered Design (aka Design Thinking)

Understanding *who* you are designing for, with a focus on your client

What are the steps in Human Centered Design?

Empathize: Walk in your Client's shoes
Define: State your client's needs and problems
Ideate: Dream up solutions to your client's challenges
Prototype: Make a model of your solution to show
Test: Try your solution out with others and get feedback

Activity

Part 0.1: Click to make a copy of the Design Challenge Guide

Part 0.2: Watch the Intro to Design Challenge Video

Part 0.3: Explore Apps that help out others

Link opens a different page

Part 1: Empathize Overview

We start with empathize so you can see the world through someone else’s eyes – try your best to experience it the way someone else does.

Part 1.1 Explore the clients

Go to builduniversity.org/community/empathize/
Scroll down to the Clients
Explore the clients and pick one to focus on

Part 1.2 Learn the Client's World

Go to builduniversity.org/community/empathize/
Pick a Client
Scroll down to the 360 degree image
Click on the camera's to learn them

Part 1.3 Identify 18-20 insights about the client

Add to the Empathize slide in your design guidebook

Elements to consider:

What background information did you learn about your client? (Job? Family? Motivations? Likes/ dislikes? Location?)
How do they feel?
What are some challenges they face?
- What story did the client tell about a challenge?
What else do you notice about their interests and environment?
What did you hear that was interesting?

Consider the importance of understanding their identity, not just their needs

Part 2: Define

Now it’s time to define who your client is and what they need so you can design a solution to help them achieve their goals.

Got at least 20 different details on your client? Did you put them into your Design Guide? Then you’re ready to cluster.

Part 2.1 Cluster

Cluster by grouping details that are similar together

Look for patterns and start naming the groups into categories based on the similarities you see.
Consider: How does your client describe their identity?

What are your client’s characteristics? (gender, age, race, where they live, what they love)
What is a problem or need they have?
What is a goal they are trying to achieve?

Are all details clustered by similarity? Then you’re ready to create a Point of View (POV) problem statement.

Part 2.2 Define a Point of View

Using your knowledge of the client, write out an actionable statement that expresses the problem that you plan to solve.

Don’t worry about solutions. For now, just think about the person and their needs. Consider:

Who is this person?
What does this person need the most?
Why do they need it?

Example from the video:

Devon, is a senior in high school who needs a way to connect his passion for art and music in a way that helps him find his career path.

Got your juicy client problem? Write it out as a POV problem statement. Use your Design Guide to record it.

Closeout

Add your POV problem statement to the discussion on Canvas:

Google Sites

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