01. 海外客户支持与技术沟通

Customer Support & Technical Communication

参与海外客户接待、技术交流及产品方案讲解，协助将产品技术信息转化为客户能够理解的内容。

Participated in overseas customer reception, technical discussions, and product presentations, helping communicate technical information in a clear and accessible way.

• 负责俄罗斯 Owen(ОВЕН) 客户机器人教学与交流

• 参与澳大利亚 Carton Finishing 客户接待、机器人教学与方案沟通

• 协助加拿大 Future Electronics 客户接待及公司介绍

• 参与 B&R  项目客户接待与沟通

• 协助机器人产品技术逻辑及应用场景讲解

Responsible for robot teaching and communication for the client Owen(ОBEH) in Russia

• Participated in customer reception, robot teaching and solution communication at Carton Finishing, Australia

• Assist in customer reception and company introduction of Future Electronics in Canada

•  Participate in customer reception and communication for B&R projects

• Assist in explaining the technical logic and application 

主要技能：技术沟通 | 客户接待 | 产品展示 

Key Skills: Technical Communication | Customer Reception | Product Presentation

02. 海外技术资料处理

Technical Documentation

参与 PLC、伺服及机器人等产品相关资料的翻译、整理与规范化处理，关注技术术语的准确性及资料表达的一致性。

Worked on the translation, organization, and standardization of product-related documentation covering PLCs, servo systems, and robotics, with a focus on terminology accuracy and consistency.

主要工作内容 | Key Responsibilities

• PLC、伺服及机器人技术手册翻译。
  Translated technical manuals for PLCs, servo systems, and robotics.

• 产品样本与目录资料整理。
  Organized product brochures and catalogs.

• 技术公告及产品说明文件处理。
  Processed technical notices and product documentation.

• 海外市场资料的语言一致性优化。
  Improved language consistency across materials for overseas markets.

涉及能力 | Relevant Skills

技术翻译 | 文档管理 | 术语一致性 | 技术信息处理 

Technical Translation | Documentation Management | Terminology Consistency | Technical Information Processing

03. 海外数字化内容运营

International Content Operations

参与海外数字化传播渠道建设与日常内容运营，涉及多个社交媒体平台、客户沟通渠道及企业信息发布平台。

Contributed to the development and day-to-day operation of international digital communication channels, covering social media platforms, customer communication channels, and corporate information publishing.

平台与工作内容 | Platforms & Responsibilities

• YouTube、X（Twitter）平台搭建与内容发布。
  Supported channel setup and content publishing on YouTube and X (Twitter).

• LinkedIn 专业内容策划与发布。
  Planned and published professional content on LinkedIn.

• WhatsApp 客户沟通与需求对接支持。
  Supported customer communication and inquiry coordination via WhatsApp.

• 海外官网新闻、产品资料及内容更新。
  Updated news, product information, and website content on the international website.

• 海外公众号 Xinje Electric 内容制作与发布。
  Created and published content for the Xinje Electric international account.

LinkedIn 运营成果 | LinkedIn Performance

运营周期 Operation Period             2026.04.29 – 2026.06.22

发布内容 Posts Published                               20

内容展示量 Impressions                              10,738

展示量增长率 Impression Growth             1,015.1%

涉及能力 | Relevant Skills

社交媒体运营 | 内容创作 | 数字传播 | 国际营销支持 

Social Media Operations  | Content Creation  | Digital Communication  | International Marketing Support

04. 跨部门协作

Cross-functional Collaboration

根据业务需要，协助不同部门开展客户接待、商务沟通及语言支持工作，参与客户、供应链、人力资源及技术团队之间的协作。

Provided support to different departments in customer reception, business communication, and language assistance, working across customer-facing, supply chain, human resources, and technical teams.

主要协作事项 | Key Contributions

• 协助大客户拓展部开展客户接待及项目沟通。
  Supported the Key Account Development Department with customer reception and project communication.

• 协助供应链管理部进行合作交流支持。
  Assisted the Supply Chain Management Department with business communication involving Future Electronics.

• 配合 HRBP 完成多轮面试口译支持。
  Provided interpreting support for multiple interview sessions in coordination with HRBP.

• 协助董事长李新进行韩国管理者面试同声传译。
  Assist Chairman Li Xin in simultaneous interpretation for the interview of South Korean managers. 

• 与机器人、视觉及企宣部门协作，支持技术与宣传内容落地。
  Collaborated with robotics, machine vision, and corporate communications teams to support technical and promotional content development.

涉及能力 | Relevant Skills

跨职能协调 | 业务沟通 | 口译支持 | 团队协作 

Cross-functional Coordination | Business Communication | Interpreting Support  | Team Collaboration