Embedded Files
# Privacy Policy
Effective date: February 13, 2026
This Privacy Policy describes how CroMech ("we", "us", "our") collects, uses, and shares information when you use the CroTrack mobile application (the "App").
If you do not agree with this policy, do not use the App.
## Summary
- We collect account info, app usage data, and user content you choose to upload (equipment data, photos, service records).
- We use third-party services like Firebase, Google Play Billing, and RevenueCat to provide the App and subscriptions.
- You can request deletion of your data and manage your subscription through the app stores.
## Information We Collect
### 1) Information you provide
- Account information, such as email address and display name (if provided).
- Equipment, fleet, service, repair, and other content you create in the App.
- Photos or files you upload (stored in Firebase Storage).
- The camera is used only when you choose to take a photo, and you decide whether to save or upload it.
- Support requests and communications.
### 2) Automatically collected information
- Device and app information (device model, OS version, app version, language, time zone).
- IP address and general location derived from IP.
- Usage data such as feature interactions and error logs needed to operate the App.
### 3) Subscription and purchase data
- Subscription status, product identifiers, and purchase history.
- This data is handled by Google Play and RevenueCat; we do not store your full payment card details.
## How We Use Information
We use the information to:
- Provide, maintain, and improve the App.
- Process subscriptions and entitlements.
- Store and sync your content across devices.
- Troubleshoot issues and prevent abuse.
- Communicate important updates and respond to support requests.
## Legal Bases (where applicable)
We process data based on:
- Contractual necessity (to provide the App).
- Legitimate interests (security, fraud prevention, app improvement).
- Consent (where required for specific features).
## Sharing and Disclosure
We share information only as necessary to operate the App, including:
- **Firebase (Google)** for authentication, database, and file storage.
- **Google Play** for billing, subscriptions, and license testing.
- **RevenueCat** for subscription management and entitlement sync.
- **Service providers** who help operate the App (e.g., hosting and support tools).
We may also disclose information if required by law or to protect our rights and users.
## Data Retention
We retain information as long as necessary to provide the App and comply with legal obligations. You can request deletion of your account and associated data; some records may be retained if required by law or for legitimate business needs.
## Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
## Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Object to or restrict certain processing.
- Request a copy of your data.
- Withdraw consent (where processing is based on consent).
To exercise these rights, contact us at the email below. You can also manage or cancel subscriptions in the Google Play Store.
## Children
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will delete it.
## International Transfers
Your data may be processed in countries other than your own, including where our service providers are located. We take steps to ensure adequate protection for such transfers where required.
## Changes to This Policy
We may update this policy from time to time. We will update the effective date and, if changes are material, provide additional notice in the App or by email.
## Contact Us
If you have questions or requests, contact:
CroMech
Email: conorcronineng@gmail.com
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