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From birthdays and weddings to corporate events and special gatherings, our collection offers a variety of handcrafted, high-quality, and eco-friendly souvenirs. Each piece is designed to be both meaningful and practical—something your guests will love and use beyond the celebration. Explore our selection and find the perfect keepsake for your event!
Frequently Asked Questions
Frequently Asked Questions
General Questions
General Questions
What types of products do you offer?
What types of products do you offer?
We specialize in customized, practical giveaways, including tumblers, coasters, notebooks, phone stands, mugs, combs, and more.
We specialize in customized, practical giveaways, including tumblers, coasters, notebooks, phone stands, mugs, combs, and more.
Do you have a minimum order quantity (MOQ)?
Do you have a minimum order quantity (MOQ)?
There is no minimum order required. However, to make the most out of your delivery fee, we recommend ordering in bulk for better value!
There is no minimum order required. However, to make the most out of your delivery fee, we recommend ordering in bulk for better value!
What customization options do you offer?
What customization options do you offer?
We provide laser engraving and decal stickers, allowing you to add names, logos, or designs to your chosen product.
We provide laser engraving and decal stickers, allowing you to add names, logos, or designs to your chosen product.
Can I see a sample before ordering in bulk?
Can I see a sample before ordering in bulk?
Yes! We can provide a sample for a small fee, which will be deducted from your total order if you proceed.
Yes! We can provide a sample for a small fee, which will be deducted from your total order if you proceed.
Customization & Design
Customization & Design
What file formats do you accept for designs?
What file formats do you accept for designs?
We accept AI, SVG, PNG, JPG, and PDF files. For engraving, high-resolution black-and-white images work best.
We accept AI, SVG, PNG, JPG, and PDF files. For engraving, high-resolution black-and-white images work best.
Do you offer ready-made designs?
Do you offer ready-made designs?
Yes! We have pre-designed templates available, but you can also send us your own logo or artwork.
Yes! We have pre-designed templates available, but you can also send us your own logo or artwork.
What is the maximum engraving size?
What is the maximum engraving size?
Engraving sizes depend on the product. Send us your design, and we’ll check if any adjustments are needed.
Engraving sizes depend on the product. Send us your design, and we’ll check if any adjustments are needed.
Can I engrave different names on each item?
Can I engrave different names on each item?
Absolutely! We offer personalized engraving, making our products perfect for gifts and giveaways.
Absolutely! We offer personalized engraving, making our products perfect for gifts and giveaways.
Is colored engraving available?
Is colored engraving available?
Laser engraving naturally burns the wood, creating a dark brown finish. We currently do not offer colored engraving. However, for decal stickers, you can choose from black, gray, or gold.
Laser engraving naturally burns the wood, creating a dark brown finish. We currently do not offer colored engraving. However, for decal stickers, you can choose from black, gray, or gold.
Ordering & Payment
Ordering & Payment
How do I place an order?
How do I place an order?
Placing an order is easy! Just send us a message on:
Placing an order is easy! Just send us a message on:
Once we confirm that your desired design is possible, the item is available, and the delivery date is set, we'll provide you with a link to submit your order.
Once we confirm that your desired design is possible, the item is available, and the delivery date is set, we'll provide you with a link to submit your order.
What payment methods do you accept?
What payment methods do you accept?
We accept GCash, Maya, and Bank Transfers (BPI/Vybe). Payment details will be sent once your order is confirmed.
We accept GCash, Maya, and Bank Transfers (BPI/Vybe). Payment details will be sent once your order is confirmed.
Is a deposit required for bulk orders?
Is a deposit required for bulk orders?
Yes, we require a 50% down payment before production. The remaining balance must be settled before delivery.
Yes, we require a 50% down payment before production. The remaining balance must be settled before delivery.
How long does it take to complete an order?
How long does it take to complete an order?
Small orders (10–50 pcs): 7–14 business days
Small orders (10–50 pcs): 7–14 business days
Bulk orders (100+ pcs): Up to 30 business days
Bulk orders (100+ pcs): Up to 30 business days
Do you offer discounts for bulk orders?
Do you offer discounts for bulk orders?
Yes! We offer special pricing for bulk and corporate orders.
Yes! We offer special pricing for bulk and corporate orders.
Shipping & Delivery
Shipping & Delivery
Do you deliver nationwide?
Do you deliver nationwide?
Yes! We ship anywhere in the Philippines via J&T, LBC, Grab, Transportify, and Lalamove. Our recommended delivery schedule is every Saturday or Sunday.
Yes! We ship anywhere in the Philippines via J&T, LBC, Grab, Transportify, and Lalamove. Our recommended delivery schedule is every Saturday or Sunday.
How much is the shipping fee?
How much is the shipping fee?
Shipping costs depend on location and courier. We provide an estimate before confirming your order.
Shipping costs depend on location and courier. We provide an estimate before confirming your order.
Can I pick up my order instead of having it shipped?
Can I pick up my order instead of having it shipped?
Yes! You can pick up your order in RCD Royale, Bulacan, or book your own delivery service.
Yes! You can pick up your order in RCD Royale, Bulacan, or book your own delivery service.
Do you offer rush orders?
Do you offer rush orders?
Rush orders are subject to availability and may include an additional fee.
Rush orders are subject to availability and may include an additional fee.
How do I track my order?
How do I track my order?
Once shipped, we’ll provide you with a tracking number for your delivery.
Once shipped, we’ll provide you with a tracking number for your delivery.
After-Sales & Support
After-Sales & Support
What if my order arrives damaged or incorrect?
What if my order arrives damaged or incorrect?
If your order is damaged or incorrect, notify us within 24 hours with photos, and we’ll arrange a replacement or refund.
If your order is damaged or incorrect, notify us within 24 hours with photos, and we’ll arrange a replacement or refund.
Do you offer refunds?
Do you offer refunds?
Custom-made orders are non-refundable unless the issue is on our end.
Custom-made orders are non-refundable unless the issue is on our end.
How do I care for my bamboo products?
How do I care for my bamboo products?
Handwash with mild soap (for kitchen items).
Handwash with mild soap (for kitchen items).
Avoid prolonged water exposure.
Avoid prolonged water exposure.
Store in a dry place to prevent mold or warping.
Store in a dry place to prevent mold or warping.
How can I contact Crafterific for inquiries?
How can I contact Crafterific for inquiries?
📩 Email: crafterificph@gmail.com
📩 Email: crafterificph@gmail.com
📞 Phone: 0916 585 3604
📞 Phone: 0916 585 3604
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