Office of Public Information & Media

The Office of Public Information & Media serves as the primary liaison between the Chicago Police Department and the public, providing timely and accurate information to the media, managing communications, and promoting transparency through community engagement and press relations. 

The Office of Public Information (POI) serves as the official communications hub of the Chicago Police Department. Its primary mission is to foster transparency, build public trust, and maintain open lines of communication between the department, the media, and the communities it serves. The POI is responsible for managing all external communications, including press releases, media inquiries, social media content, crisis communication, and public awareness campaigns. Through timely and accurate dissemination of information, the POI ensures that the public remains informed about departmental activities, policies, incidents, and safety initiatives.

In addition to media relations, the POI plays a vital role in shaping the department’s public image and strengthening community engagement. This includes organizing press briefings, collaborating with city officials, preparing communications during emergencies, and promoting the department’s successes and outreach efforts.

Core Values

1. Transparency
   POI is committed to open and honest communication, ensuring the public and media have access to factual and timely information about police operations, policies, and critical incidents.
   
   

2. Accountability
   By accurately reporting on departmental matters and responding to public concerns, POI helps reinforce the department’s commitment to accountability and responsible policing.
   
   

3. Integrity
   All communications from the POI are guided by ethical standards, professionalism, and a commitment to truthfulness, even during challenging or high-profile situations.
   
   

4. Community Engagement
   POI works to build meaningful connections with Chicago’s diverse communities by promoting public safety initiatives, highlighting positive policing efforts, and facilitating dialogue through media and outreach platforms.
   
   

5. Collaboration
   The office collaborates closely with other units within the department, city agencies, and local organizations to ensure consistent messaging and unified responses during emergencies or high-interest events.
   
   

Through these guiding principles, the Office of Public Information serves as a critical bridge between the Chicago Police Department and the people it serves, enhancing transparency, fostering trust, and supporting the department’s mission to protect and serve with honor and integrity.