Privacy Policy

Cookies Pizza

Last updated: March 2026

1. Introduction

Welcome to Cookies Pizza. Your privacy is important to us. This Privacy Policy explains how Cookies Pizza collects, uses, and protects your information when you use the Cookies Pizza mobile application on Android and iOS.

By using the Cookies Pizza app, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you use our app:

Personal Information

• Name

• Phone number

• Delivery address / location

Account Information

• Login information if you create an account

Order Information

• Food orders

• Delivery instructions

• Order history

Device Information

• Basic device information required for app functionality

• Push notification token

3. How We Use Your Information

Cookies Pizza uses the collected information to:

• Process and deliver your food orders

• Contact you regarding your order

• Provide customer support

• Improve app functionality and services

• Send notifications related to orders, promotions, or updates

4. Push Notifications

The Cookies Pizza app may send push notifications to inform users about:

• Order status updates

• Promotions or offers

• Important service announcements

You can disable notifications anytime from your device settings.

5. Payment Information

Cookies Pizza currently supports:

• Cash on Delivery (COD)

• In-App Wallet (balance may be added by the app administrator)

The app does not collect or store credit card or bank payment details.

6. Guest Orders

Users may place orders:

• By creating an account, or

• As a guest user

Guest users may still be required to provide name, phone number, and delivery address for order fulfillment.

7. Order Cancellation

Users may cancel orders depending on the order status. Once the order has been prepared or dispatched, cancellation may not be possible.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no digital system is completely secure.

9. Children's Privacy

The Cookies Pizza app is intended for users aged 13 years or older. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app.

11. Contact Us

If you have questions about this Privacy Policy, you may contact us:

Email:

CookiesPizza1985@gmail.com