Cookies Policy
Cookies Policy
Last updated: 09/25
Cookies are small text files stored on your computer, mobile phone, or device when you visit a website or open a marketing email. Cookies help websites recognise your device and remember information about your visit.
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site.
We will only set non-essential cookies (such as analytical, functionality, and targeting cookies) if you give us consent via our cookie banner or Cookie Preferences tool. Strictly necessary cookies will always remain active, as they are required for the operation of our website.
Strictly necessary cookies – Required for the operation of our website (e.g. enabling secure login, shopping cart use, or e-billing services). These are always active and do not require consent.
Analytical/performance cookies – Allow us to recognise and count visitors and see how they move around our website. This helps us improve functionality (for example, ensuring users can find what they are looking for easily).
Functionality cookies – Used to recognise you when you return to our website. This enables us to personalise content, remember preferences (such as language or region), and improve your user experience.
Targeting cookies – Record your visit to our site, the pages you view, and links you follow. We use this information to make our site and advertising more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (such as advertising networks and analytics providers) may also use cookies over which we have no control. These cookies are likely to be analytical or targeting cookies.
You can update your cookie preferences at any time by using our Cookie Preferences tool, available on our website.
You can also block cookies by activating the relevant settings in your browser. However, blocking all cookies (including essential cookies) may mean that some parts of our website will not work properly.
Cookies are stored for varying periods depending on their purpose:
Session cookies – deleted when you close your browser.
Persistent cookies – remain until they expire or are deleted in your browser settings.
Details of specific cookie lifetimes are available in our Cookie Preferences tool.
Strictly necessary cookies are used under our legitimate interest in operating a secure and functional website.
All other cookies (analytical, functionality, targeting) are used only with your consent.
If you have any questions about how we use cookies, please contact:
HQ Telecommunications Ltd
 123–127 Union Street
 Oldham
 OL1 1TE
Phone: 0161 243 0465
 Email: info@hoqtel.co.uk
You can also read our Privacy Policy for more information on how we handle your personal data.