Privacy Policy

Information Collection

We collect personal information including:

• Name and contact details

• Financial information

• Employment details

• Asset and liability information

• Social Insurance Number (when legally required)

• Credit history and related documentation

Use of Information

Your information is used to:

• Assess your financial situation

• Prepare and administer consumer proposals

• Communicate with creditors on your behalf

• Provide debt counseling services

• Meet legal and regulatory requirements

Data Protection

Security Measures

• Industry-standard encryption for data transmission

• Secure storage systems

• Restricted access to authorized personnel

• Regular security audits

• Secure disposal of outdated records

Information Sharing

We only share your information with:

• Licensed Insolvency Trustees handling your file

• Creditors (as required for consumer proposals)

• Government agencies (as legally required)

• Third-party service providers (under strict confidentiality agreements)

Your Rights

You have the right to:

• Access your personal information

• Request corrections to your information

• Withdraw consent for non-essential data use

• File a complaint about our privacy practices

Cookie Policy

Our website uses cookies to:

• Improve user experience

• Analyze website traffic

• Customize content

• Remember user preferences

Contact Information

For privacy concerns or information requests, contact our Privacy Officer:

• Phone: +14032326220

• Email: bna@bnadebtsolutions.ca

• Address:  703 64 Ave SE #150, Calgary, AB T2H 2C3, Canada

Updates

This privacy policy may be updated periodically. Any changes will be posted on this page with the revised date.

Last Updated: January 20, 2025