MealBuddy Support
Welcome to MealBuddy Support! We're here to help you get the most out of your meal planning experience.
Contact Us
For support, questions, or feedback, please reach out:
📧 Email: connorwsk@connoraillc.com
🌐 Website: https://sites.google.com/view/connoraillc
🏢 Company: Connor AI LLC
Response Time: We typically respond within 5-7 business days.
Frequently Asked Questions (FAQ)
Getting Started
Q: How do I create an account?
A: You can sign up with email and password, or use Google Sign-In for quick access.
Q: Is MealBuddy free?
A: Yes! MealBuddy offers a free plan with 10 meal refreshes. For unlimited refreshes and premium features, upgrade to Premium for $4.99/month.
Meal Planning
Q: How do I set my dietary preferences?
A: Go to Settings and select your diet type, allergies, lifestyle, calorie targets, and budget preferences. Your meals will be personalized based on these settings.
Q: Can I save or customize meals?
A: Yes! You can like/dislike meals to improve future recommendations, and use the "Inspire Me" feature to generate custom meals based on your cravings.
Q: How accurate are the nutritional values?
A: Nutritional information is AI-generated and may not be 100% accurate. Always verify with a registered dietitian if you have specific dietary needs.
Subscriptions & Billing
Q: How much does Premium cost?
A: MealBuddy Premium is $4.99/month, billed through Apple App Store, Google Play Store, or Stripe (web).
Q: How do I cancel my subscription?
A:
iOS: Go to Settings → [Your Name] → Subscriptions → MealBuddy → Cancel
Android: Go to Play Store → Menu → Subscriptions → MealBuddy → Cancel
Q: Can I get a refund?
A: Refunds are handled by Apple, Google, or Stripe based on their respective refund policies. Contact them directly for refund requests.
Q: How do I restore my purchase on a new device?
A: Sign in with the same account you used to purchase Premium, and your subscription will automatically sync.
Account & Privacy
Q: How do I change my email or password?
A: Currently, you'll need to delete your account and create a new one with different credentials.
Q: How do I delete my account?
A: Go to Settings → Scroll to bottom → "Delete My Account". This will permanently delete all your data within 30 days.
Q: Is my data secure?
A: Yes! We use industry-standard encryption and store your data securely on Google Cloud (Firebase). See our Privacy Policy for details.
Q: Do you sell my data?
A: No, we never sell your personal information. We only share data with service providers necessary to run the app (Firebase, OpenAI, RevenueCat).
Technical Support
Q: The app isn't loading my meals. What should I do?
A: Try these steps:
Check your internet connection
Close and reopen the app
Log out and log back in
If the problem persists, contact connorwsk@connoraillc.com
Q: I'm getting an error when trying to refresh meals.
A: Make sure you have meal refreshes remaining (visible in Settings). Premium users get unlimited refreshes.
Q: Google Sign-In isn't working.
A: Make sure you:
Have a stable internet connection
Are using the latest version of the app
Have Google services enabled on your device
Safety & Allergies
Q: Can I trust the AI-generated recipes?
A: MealBuddy uses AI to generate recipes, which may contain errors. Always verify ingredients are safe for your specific dietary needs and allergies. The app is for informational purposes only and is not a substitute for professional nutritional advice.
Q: I have severe food allergies. Is MealBuddy safe for me?
A: While you can specify allergies in Settings, AI-generated content may still contain errors. Always carefully check all ingredients before cooking. We cannot guarantee allergen-free meals. Consult an allergist or dietitian for personalized advice.
Q: Are the calorie counts accurate?
A: Calorie and macro counts are AI-estimated and may not be precise. For accurate nutritional information, consult a registered dietitian or use verified nutrition databases.
Feature Requests
Have an idea to make MealBuddy better? We'd love to hear it!
Email your suggestions to: connorwsk@connoraillc.com
Report a Bug
Found a bug? Help us fix it!
Please include:
Description of the issue
Steps to reproduce
Device type (iPhone, Android, etc.)
App version (found in Settings → About)
Send bug reports to: connorwsk@connoraillc.com
Legal & Policies
About Connor AI LLC
MealBuddy is developed and maintained by Connor AI LLC, a company dedicated to making common tasks accessible and easy through AI technology.
Company: Connor AI LLC
Email: connorwsk@connoraillc.com
Website: https://sites.google.com/view/connoraillc
Thank you for using MealBuddy! We're here to help make your meal planning journey delicious and stress-free. 🍽️