Connect Me
Services offered
Connect Me is a mobile education and community app. We offer:
Monthly membership — access to learning articles and community chat
Yearly membership — full access for 12 months
Platform: Android mobile app
Package name: com.connectme.app
Payments: Processed securely via Razorpay
Contact: connectme1985@gmail.com
Address: Mahendranagar chaar rasta, Morbi, Gujarat
Connect Me — Privacy Policy
Last updated: 17 July 2026
Operated by: Connect Me (“Company”, “we”, “us”)
This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Connect Me mobile application (“App”).
1. Scope
This Policy applies to personal data processed through the App and related support channels. By using the App, you consent to the practices described here, subject to applicable law.
2. Data We Collect
Account and profile: full name, age, city, profession, mobile number, email, and username — used for account creation, authentication, and profile display.
Community content: chat messages, images, and reactions — used for community features.
Access and subscription: plan status, payment references, and complimentary access flags — used for feature access control.
Device and notifications: push notification token — used for message and service alerts.
Technical data: app version, session or authentication identifiers, and error logs — used for security, troubleshooting, and service delivery.
We do not intentionally collect sensitive personal data beyond what you provide at registration, unless required by law.
3. How We Use Your Data
We use personal data to:
• Create and manage your account
• Provide community chat, learning content, and subscription features
• Send push notifications you have enabled
• Enforce our Terms, prevent abuse, and protect the platform
• Respond to support requests
• Comply with legal obligations
We do not sell your personal data.
4. Legal Basis (India)
We process personal data based on one or more of the following, as applicable under Indian law including the Digital Personal Data Protection Act, 2023:
• Your consent (for example, at registration)
• Performance of our service relationship with you
• Compliance with legal obligations
• Legitimate uses permitted by law (for example, security and fraud prevention)
5. Sharing of Data
We may share data with:
• Cloud infrastructure providers (for example, Supabase) — for database, authentication, and file storage
• Notification providers (for example, Firebase Cloud Messaging) — for push delivery
• Payment processors (for example, Razorpay on Android, and Apple’s In-App Purchase system on iOS where used) — for subscription payments
• Administrators and moderators — for community management within the App
• Authorities — where required by law or valid legal process
All processors are engaged to provide services on our behalf and are expected to maintain appropriate safeguards.
6. Data Retention
• Profile data is retained while your account is active and as needed thereafter for legal or operational purposes.
• Chat messages may be automatically deleted after a retention period configured by us.
• Payment records are retained as required by tax and accounting law. After account deletion, paid subscription records may be kept in anonymised form.
When data is no longer needed, we delete or anonymise it where reasonably practicable.
7. Security
We implement reasonable technical and organisational measures to protect personal data, including access controls and encrypted transport where supported. No method of transmission or storage is 100% secure.
8. Your Rights
Subject to applicable law, you may have the right to:
• Access personal data we hold about you
• Correct inaccurate data
• Withdraw consent where processing is consent-based
• Request erasure, subject to legal retention requirements
• Raise a grievance with us
Account deletion in the App:
You can permanently delete your account in Connect Me by going to Profile, then Delete account, and confirming with your password.
This removes your profile, chat messages, uploaded chat images, push tokens, and related personal data associated with your account. Paid subscription records may be retained in anonymised form for tax and accounting. After deletion, you may register again later with the same mobile number.
You may also contact us by email using the details below if you need help with deletion or another privacy request.
Contact: connectme1985@gmail.com
We will respond within timelines required by applicable law.
9. Children
The App is not intended for users under 18 years of age. We do not knowingly collect data from minors.
10. International Processing
Your data may be processed on servers located in India or other jurisdictions where our service providers operate, with appropriate safeguards as required by law.
11. Changes to This Policy
We may update this Policy from time to time. The revised version will be posted in the App and on this page. Material changes may be notified in-app or by email.
12. Contact and Grievance
Data Fiduciary: Connect Me
Address: Mahendranagar chaar rasta, Morbi, Gujarat
Email: connectme1985@gmail.com
Privacy / grievance contact: connectme1985@gmail.com
End of Privacy Policy