Please check social media platforms for Easter Holidays.
Frequently Asked Questions
Can I bring my bike?
Standard bikes are not permitted, but fold-away bikes (such as Brompton style) may be carried.
What age do children have to pay bus fares?
Children aged between 5 to 19 have to pay a child fare. Children aged 4 and under are carried free of charge (up to 2 children per adult).
Can I use my mobile or listen to music?
Yes but please be considerate to other people on the bus and keep the volume down.
Can I eat, drink or smoke on the bus?
Yes, we allow eating and drinking as long as you put it in your bag or in the bin afterwards. It is illegal to smoke on public transport or in bus shelters whilst waiting for the bus
What happens when my bus does not arrive?
If it does not arrive there will be a announcement made in our discord and website. You can choose a different bus or use one of our PARTNERSHIP companies
Will the bus stop for me?
As the bus approaches your bus stop you will see the number and destination of the service on the front. To stop the bus, simply hold out your arm to signal to the driver that you want him to stop
What happens if it snows?
You may have heard that snow is forecast. We will do our best to keep buses running if it snows but sometimes we find it impossible to get from one end of the route to the other because of gridlocked traffic caused by accidents or short impassable sections of road miles away from where you are waiting. Slow traffic means that the gaps between buses will be larger than usual. We will try and keep you informed about this by publishing information on our website with updates on twitter. All our local bus services have tracking devices on the buses, but if the road is gridlocked or blocked it’s still difficult to know how long it will be before the bus reaches you. If you are travelling to school please check the school website to find out whether buses are running. We will try and answer your phone call, but we do get a vast number of phone calls in such circumstances.
How to contact us... see below
For Enquires: ConnectNetwork.enquiry@gmail.com
Complain: ConnectNetwork.complaints@gmail.com
More serious areas: NetworkGroup.enquires@gmail.com