Online Instruction Training

• Get certified to teach online! Our local training certifies faculty to teach online at Columbia. It is an 8-week asynchronous online course offered once a semester in fall and spring. Sign up and learn more: Introduction to Online Instruction 

• Enhance your online instruction! For faculty who are already certified to teach online, currently teach asynchronous online courses, and interested in leveling up their online teaching practices to make progress toward alignment with the CVC-OEI Rubric, they can apply to join the Enhanced Online Instruction Micro-Certificate opportunities for 2025-2026: Enhanced Online Instruction.

Canvas & Technical Support

Columbia's Online Learning page includes resources for students and faculty, including contact information for our Online Learning Help Desk.

• 24/7 Canvas Support via Live Chat! Seriously, it's great. It's a real human available for live chat 24/7. They can help with most Canvas questions.

  1. Go to the Canvas Support Page

  2. Select "Contact Support" (upper or lower right)

  3. Select "Yes, contact support"

  4. Choose "Chat"

• Daytime Canvas Support at Columbia: Monday-Friday, 8am-4:30 pm, Call Columbia's Distance Education Instructional Support Specialist at 209-588-5011. Schedule meetings via Zoom or in person in the ITC (Juniper 104) or drop in to Open Lab Hours. 

• Daytime Tech Support: Monday-Friday, 8am-5pm, call the YCCD Help Desk at (209) 588-5385 

Attributions

Graphics free from Canva

Photo 1 (My Teaching Philosophy) by Shane Rounce on Unsplash

Photo 2 (My Advice for Success) by Hello I'm Nik on Unsplash