Tuesdays, 12-2 pm. Other days and times available by appointment! Please let me know, and we can arrange a time that works for you. bumgardnera@yosemite.edu. 

You are welcome to join anytime with questions about Canvas, online course design, working on a Distance Education Addendum, etc. I'm here to support you with online teaching!

Join Online Office Hours through Zoom

• Meeting ID: 883 1859 7998

• Passcode: 516183

If you ever have questions or need help getting started, reach out! I'm here to support you and do my best to reply to messages within 24-48 hours. It might take me a little longer on weekends or holidays. 

• Email me: bumgardnera@yosemite.edu

• Call me/leave a voicemail: 209-588-5364

• If you're enrolled in a training, you are welcome to message me in Canvas: Select "Inbox" from the left global navigation menu in Canvas to do so.

Canvas & Technical Support

Columbia's Online Learning page includes resources for students and faculty, including contact information for our Online Learning Help Desk.

• 24/7 Canvas Support via Live Chat! Seriously, it's great. It's a real human available for live chat 24/7. They can help with most Canvas questions.

  1. Go to the Canvas Support Page

  2. Select "Contact Support" (upper or lower right)

  3. Select "Yes, contact support"

  4. Choose "Chat"

• Daytime Canvas Support at Columbia: Monday-Friday, 8am-4:30 pm, Call Columbia's Distance Education Instructional Support Specialist at 209-588-5011. Schedule meetings via Zoom or in person in the ITC (Juniper 104) or drop in to Open Lab Hours. 

• Daytime Tech Support: Monday-Friday, 8am-5pm, call the YCCD Help Desk at (209) 588-5385 

Attributions

Graphics free from Canva