Support

CodeFrame Help Center

Technical Support & Questions

If you have questions, technical issues, or suggestions about CodeFrame, contact us at: chamishka.dev@gmail.com

We aim to respond to all inquiries within 24-48 hours.

Frequently Asked Questions

Q: Is CodeFrame really free? Are there any hidden costs?
A: Yes, CodeFrame is completely free! All features, frames, and backgrounds are available to everyone at no cost. There are no in-app purchases, subscriptions, or premium features.

Q: How do I create a code frame?
A: Go to the "Create" tab, select "Choose from gallery" to pick a screenshot or image of your code, choose your desired size/aspect ratio, select a frame style, pick a background, and adjust the positioning. Then tap "Share" to export.

Q: What image formats are supported?
A: CodeFrame supports all standard image formats including PNG, JPEG, and HEIC. Your code screenshots from any IDE or editor will work perfectly.

Q: Can I customize the frame size for different social media platforms?
A: Yes! CodeFrame offers preset sizes for Twitter/X, LinkedIn, GitHub, Instagram, Discord, YouTube, and more. You can also choose standard sizes or keep the original aspect ratio.

Q: How do I save my created frames?
A: After creating a frame, tap the "Share" button. The frame will be automatically saved to "My Posts" within the app, and you can also share it directly to other apps or save it to your Photos library.

Q: What frame styles are available?
A: All these frames are free and available to everyone:

None: Just your code with a background
Classic Frames: Classic Card, Liquid Glass, Black Border, Scattered Sheets, Paper Fold
macOS Frames: Light and Dark window styles
Windows Frames: Light and Dark window styles
Device Frames: iPhone 16 Pro (Portrait & Landscape), MacBook Pro, MacBook Air, iPad Pro 13" (Portrait & Landscape), Apple Watch Series 10, Apple Watch Ultra 2

Q: Can I adjust the code image within the frame?
A: Absolutely! Use pinch-to-zoom to scale your code image, and drag to reposition it. Alignment guides will help you center it perfectly.

Q: Where are my saved frames stored?
A: Created frames are saved in the "My Posts" tab within CodeFrame. They're also saved to your device's Photos library when you export them. You can save unlimited frames!

Q: How do I delete saved frames?
A: In the "My Posts" tab, long-press on any frame to enter selection mode, select the frames you want to delete, and tap the trash icon. You can also use "Select All" to quickly manage multiple frames.

Q: What backgrounds can I use?
A: CodeFrame includes 32+ beautiful gradient backgrounds optimized for code snippets, all completely free. Choose from vibrant, professional, and minimalist styles.

Q: Are the exports watermarked?
A: No! All exports are completely watermark-free. Share your beautiful code frames without any branding.

Q: Can I use CodeFrame for screenshots other than code?
A: Yes! While designed for developers, CodeFrame works great for any screenshots you want to make more visually appealing - terminal outputs, development charts, analytics, app mockups, or any developer-related content.

Q: Will CodeFrame always be free?
A: Yes! We're committed to keeping CodeFrame free for the developer community. All current and future features will remain free.

Troubleshooting

App Not Opening or Crashing

Force close the app and restart it
Update to the latest version from the App Store
Restart your device if problems continue
Contact support if issues persist

Export Quality Issues

CodeFrame exports at 3x resolution for high quality
Ensure you have sufficient storage space
Try exporting with a different background or frame
Check your Photos app permissions

Image Not Loading from Gallery

Grant CodeFrame access to Photos in Settings > Privacy & Security > Photos
Ensure the image format is supported
Try selecting a different image
Restart the app

Frame Not Applying Correctly

Make sure you've selected both a frame and background
Try resetting the scale and position
Switch to a different frame and back
Restart the app if the issue persists

Can't Save to My Posts

Check available storage on your device
Ensure the app has write permissions
Try exporting with a smaller image size
Contact support if the problem continues

Tips & Best Practices

Creating Great Code Frames:

Use high-resolution screenshots from your IDE
Choose backgrounds that complement your code's color scheme
Select frames that match your target platform (GitHub, Twitter, etc.)
Use the alignment guides to center your code perfectly
Scale your code to ensure readability

For Social Media Posting:

Twitter/X: Use Square or Landscape format for better visibility
LinkedIn: Landscape works best for professional posts
GitHub README: Wide or Landscape formats showcase code well
Instagram: Portrait (4:5) gets the most engagement
Discord: Square or Embed formats work great in chat
YouTube: 16:9 Thumbnail format for video content

Device Mockup Tips:

iPhone frames work great for mobile app screenshots
MacBook frames are perfect for web development showcases
Apple Watch frames add flair to wearable app demos
Choose landscape vs portrait based on your code layout

Feature Requests & Feedback

We love hearing from developers! If you have ideas for new frames, backgrounds, or features:
Email: chamishka.dev@gmail.com

Popular requested features we're considering:

Custom color backgrounds
Text overlay options
Code syntax highlighting themes
Batch export functionality
Custom frame templates
More device mockups

Support the App

CodeFrame is completely free with no ads or premium features. If you love the app, the best way to support it is:

Rate us on the App Store
Share with fellow developers
Follow us on social media: @codeframe_app
Send us your feedback and feature requests

Privacy & Terms

App Information

Developer: Chamishka Dilina
Email: chamishka.dev@gmail.com
App: CodeFrame
Target Audience: Developers and tech professionals
Pricing: Free (No ads, no in-app purchases)

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