This pilot asks a few questions about your medical bill, insurance and household finances. The information can help identify possible next steps, including:
Hospital financial assistance
Insurance or billing problems
Requests for an itemized bill
Collection issues
Questions that should be referred to an advocate
You do not need everything to start. It may help to have:
Your medical bill
Your Explanation of Benefits (EOB), if insured
Approximate household income
Household size
Basic information about the hospital and date of service
For this early pilot, do not enter Social Security numbers, passwords, full medical-record numbers, or other unnecessary sensitive information.
The pilot is designed to help organize the situation and identify reasonable next steps. It does not replace advice from a lawyer, insurance advocate, hospital financial-assistance office or other professional.
More complicated cases can be referred to established assistance programs such as ACR Health.
Prefer to speak with someone? Contact ACR Health for medical-debt assistance.