Free help understanding medical bills, financial assistance, collections, and your rights in Central New York.
Need help with a medical bill?
Medical bills can be confusing, and many patients pay more than they actually owe. Depending on your income, insurance and the hospital involved, you may qualify for financial assistance, have rights related to collections, or have a billing or insurance issue that can be challenged.
New York has expanded hospital financial-assistance requirements and protections against aggressive medical-debt collection. Depending on your income and circumstances, you may qualify for substantial discounts or complete forgiveness of hospital charges.
About the CNY Medical Debt Project
This project is working to make medical billing and financial-assistance systems easier to understand, connect patients with existing help, track medical-debt practices in Central New York, and encourage hospitals and policymakers to improve access and accountability.