At ClueUp, we value your privacy and empower you with full control over your personal data. This page provides clear instructions on how to delete your account and what happens to your information after deletion.
To delete your ClueUp account and associated data, please send a request from your registered email address to:
π© contact@octomod.com
Subject Line: Delete My Account
Include your ClueUp-registered email address in the body of the message.
Once your request is verified and processed, the following data will be permanently deleted:
Your ClueUp account credentials
All uploaded documents
AI-generated analysis and feedback history
Saved preferences and profile information
Linked device ID
Your request will be processed within 7 business days. Once the process is complete, youβll receive an email confirmation that your account has been deleted.
To maintain platform integrity and prevent misuse, ClueUp may retain the following data for up to 30 days:
Device ID and usage metadata (non-identifiable)
Anonymous system logs
Aggregated performance metrics (not linked to your account)
This data is automatically purged after the retention period and cannot be used to identify you.
All data handled by ClueUp is protected by advanced encryption protocols and is stored securely. Deleted data is never shared with third parties and is not recoverable after deletion.
If you have any questions regarding your data or privacy concerns, please feel free to reach out at:
π© contact@octomod.com
We are here to assist you.