Guidelines

預約流程

步驟一：預約時間 請於 48 小時前在平台上完成預約。

步驟二：填寫預約表單 提供基本資料，並清楚描述您的需求或問題。

步驟三：確認信件 24 小時內，您將收到我們團隊寄出的確認信，內容包括時間、地點與諮詢主題。

Appointment Process:

Step 1. Schedule: Please schedule your appointment 48 hours in advance on the platform.

Step 2. Fill out the Appointment Form: Provide basic information and clearly describe your inquiry.

Step 3. Confirmation Email: Within 24 hours, you will receive a confirmation email from our team, confirming the time/location/consultation topic.

注意事項：

1.請務必等待我們團隊的確認信。僅提交表單並不代表預約已成功。
2.若預約時間有衝突，我們將請您重新安排。

Notes:

1. Please wait for confirmation from our team. Submitting the form does not guarantee an appointment.

2. When there is a schedule clash to your appointment, we will ask you to reschedule the session.

諮詢當日須知

• 請提早 5 分鐘抵達語言中心。

• 線上諮詢請於會議開始前 5 分鐘登入。
  
  

諮詢流程

• 前 5 分鐘：自我介紹與需求/目標確認。

• 中間 30–40 分鐘：正式諮詢。

• 最後 5 分鐘：填寫出席/回饋表單，並預約下一次諮詢。

• 若為線上諮詢，我們鼓勵您開啟鏡頭，以便助教更清楚了解您的學習狀況。

提醒

請準時出席。如遲到超過 10 分鐘，預約將被取消。

✨ 每完成一次諮詢即可累積 1 點，集滿 5 點可獲得 100 元麗文禮券！✨

Consultation Day Protocol:

1. Please arrive 5 minutes early at the Language Center. For online consultations, please log in 5 minutes early.

2. First 5 minutes: Introduction and clarification of needs/goals for the consultation.

3. 30 -40 minute consultation.

4. Final 5 minutes: Fill out attendance/feedback forms and schedule the next consultation.

5. For online consultations, we encourage you to use your camera to allow the tutor to assess your learning situation.

6. Note: Please arrive on time for your appointment. If you are more than 10 minutes late, we will cancel the appointment.

7. ✨Each consultation earns you one point. Collect five points to receive a 100 NTD 麗文 gift card!✨

Please check the following before entering the consultation session:

✔️ I have confirmed the time/location/consultation method with the team via email.

✔️ I have prepared all necessary materials for the consultation.

✔️(Online) My computer's headset, microphone, and camera are functioning properly, and there are no technical issues.

✔️ (Online) Internet connection is stable.

✔️ (Online) The environment is conducive to learning, with no distractions or interruptions.