CLOSECALL COUNTER SUPPORT
CloseCall Counter is a cricket match-day utility for tracking balls, overs, wickets, and related match information. If you need help using the app or encounter a problem, use the guidance below.
GETTING STARTED
Use the on-screen counter controls to record match events. Before resetting or starting a new match, confirm that you no longer need the current locally stored match information.
TROUBLESHOOTING
If the app is not working as expected:
1. Make sure you are using the latest version available from the App Store.
2. Close and reopen the app.
3. Restart your device.
4. Confirm that your device is running a supported operating-system version.
5. If the issue continues, contact support with the app version, device model, operating-system version, a short description of what happened, and the steps that reproduce the problem.
Please do not include passwords or unnecessary personal information in a support request.
CONTACT SUPPORT
For questions, bug reports, or accessibility feedback, contact CloseCall Counter Support. Include “CloseCall Counter Support” in the subject and provide enough detail for us to understand the issue.
PRIVACY AND DATA DELETION
CloseCall Counter is designed to keep counter and match information locally on your device. You can remove locally stored information using the app’s available delete or reset controls, by clearing the app’s storage where supported, or by uninstalling the app. See the Privacy Policy page on this site for full details.
APP STORE SUPPORT URL
This page is the official support page for CloseCall Counter and may be used as the Support URL in App Store Connect.