This Privacy Policy explains how Clayvo ("Clayvo," "we," "us," or "our") collects, uses, shares, and protects information when you use the Clayvo iOS app and related services (the "Service").

Clayvo is a clay DIY companion: create on canvas, document your making journey, publish works, chat with creators, and optionally purchase coins or memberships.

If you do not agree with this Policy, please do not use the Service.

1. WHO WE ARE

Controller / operator: Clayvo

2. INFORMATION WE COLLECT

2.1 Information you provide

• Account details — email address, password (stored as a secure hash), nickname, bio, avatar

• User Content — Studio projects, stage photos and notes, canvas drafts, published posts (title, caption, tags, images), comments, likes, saves

• Messages — text and image messages you send to other users

• Support messages — emails or in-app contact details you send to support

• Reports — category and details when you report a post or user

2.2 Information from purchases

When you buy coin packs or Clayvo Lite / Pro through Apple:

• We receive purchase settlement data needed to credit your account (for example product identifier, transaction identifier, amount metadata, and entitlement results)

• Apple processes payment details; we do not receive your full card number

2.3 Usage and service data

• Daily usage meters for publishing, messaging, and video-call minutes

• Membership tier, expiry, and coin balance

• Follow, block, and social-graph relationships needed to run the community

• Basic diagnostics and app events that help us keep the Service reliable

2.4 Device & permission-related data

Depending on the features you use, the app may access:

• Camera — to capture clay photos or participate in creator calls

• Microphone — for creator calls

• Photo Library — to import images and export artwork

• Push notification token — if you allow notifications

• App Tracking Transparency / advertising identifier — only if you grant permission through the system prompt

• A per-install device identifier used for app integrity and anti-abuse purposes

We do not require your contacts list or precise location to use core Clayvo features.

2.5 Sign in with Apple (when enabled)

If you choose Sign in with Apple, we receive an Apple-provided identifier and any email Apple shares (including a private relay address).

3. HOW WE USE INFORMATION

We use information to:

• create and secure your account;

• sync Studio projects, Gallery drafts, and published Works;

• operate messaging, follows, comments, and creator calls;

• apply membership benefits, badges, and daily allowances;

• settle coin and subscription entitlements after App Store purchases;

• improve discovery (including membership-based exposure weighting);

• detect abuse, spam, fraud, and policy violations;

• respond to support requests;

• comply with law and enforce our Terms of Service;

• communicate service notices (and, where allowed, product updates).

We do not sell your personal information.

4. HOW WE SHARE INFORMATION

We may share information with:

• Other users — profile details and content you choose to make public (published works, comments, nickname, member badge). Private drafts stay private until you publish. Direct messages are visible to participants.

• Service providers — hosting, database, analytics, email, and infrastructure vendors who process data on our instructions.

• Apple — for In-App Purchases, subscriptions, and related platform services.

• Authorities — when required by law, legal process, or to protect rights, safety, and security.

• Business transfers — if Clayvo is involved in a merger, acquisition, or asset sale, information may transfer under appropriate protections.

5. PUBLIC CONTENT & COMMUNITY

Content you publish to Works, public profile fields, and comments can be seen by other Clayvo users. Do not post personal data you are not comfortable sharing publicly.

You can block users and report harmful content. Reports are reviewed by Clayvo for safety and policy enforcement.

6. RETENTION

We keep account and content data while your account is active. After deletion requests, we remove or anonymize personal data within a reasonable period, unless we must retain limited records for legal, accounting, dispute, or security reasons (for example purchase transaction identifiers needed to prevent double-crediting).

Backups may persist for a short additional window before rotating out.

7. YOUR CHOICES & RIGHTS

Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to / restrict certain processing.

You can:

• edit profile information in the app;

• manage notification, camera, microphone, photos, and tracking permissions in iOS Settings;

• manage or cancel Apple subscriptions in Apple ID settings;

• request account deletion in the app or by emailing support@clayvo.app from your registered email.

We may need to verify your request before acting on it.

8. CHILDREN

Clayvo is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children below that age. If you believe a child provided information, contact support@clayvo.app and we will take appropriate steps.

9. SECURITY

We use technical and organizational measures appropriate to the nature of the Service, including encrypted transport (HTTPS), hashed passwords, and access controls. No method of transmission or storage is 100% secure.

10. INTERNATIONAL TRANSFERS

We may process information on servers outside your country. Where required, we use appropriate safeguards for cross-border transfers.

11. THIRD-PARTY LINKS & SDKS

The app may contain links or integrations operated by others (including Apple). Their privacy practices are governed by their own policies.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy. We will change the "Last updated" date and, for material changes, provide additional notice in the app or by email when reasonable. Continued use after the effective date means you accept the updated Policy.

13. CONTACT

Privacy questions or data requests:

Email:whittingtonarn@outlook.com

Terms of Service: https://sites.google.com/view/clayvo-terms-of-service/Terms-of-Service

Support:  https://sites.google.com/view/clayvo-suppor/clayvo-tchnical-support