Part 3: Enhancing
Professional Skills
Chapter 12 - Stress Management and Self Care
Author: Joani Marinoff
Activity 12.1 Key Concepts for Stress Management
Activity 12.2 Assessing Internal and External Resources
Activity 12.3 Mindfulness Meditation for Stress Reduction
Activity 12.4 Supporting a Client with Stress Reduction
Activity 12.5 Developing a Self-Care Stress-Reduction Plan
Assessment 12.1 Developing a Self-Care Plan
Assessment 12.2 Stress Management and Self-Care Quiz
Chapter 13 - Conflict Resolution Skills
Authors: Joani Marinoff and Tim Berthold
Activity 13.1 Review of Key Concepts for Conflict Resolution
Activity 13.2 Self Reflection about Conflict
Activity 13.3 Switching the Frame for Viewing Conflict
Activity 13.4 Developing Conflict Scenarios
Activity 13.5 Developing a Common Framework for Conflict Resolution
Assessment 13.1 Reflective Writing Assignment
Assessment 13.2 Quiz
Chapter 14 - Professional Skills
Author: Tim Berthold
Activity 14.1 Code Switching
Activity 14.2 Providing and Receiving Constructive Feedback
Activity 14.3 Part 1, Developing a Professional Resume
Activity 14.3 Part 2, Developing and Critiquing a Professional Resume
Activity 14.4 Job Interviews
Assessment 14.1 Developing a Professional Resume
Assessment 14.2 Reflective Writing on Professional Skills
The creation of this Training Guide was supported by grant numbers 1CMS331071-01-00 and 1C1CMS331300-01-00 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. Disclaimer: The contents of this publication are solely the responsibility of the authors and do not necessary represent the official view of the U.S. Department of Health and Human Services or any of its agencies.