Part 3: Enhancing

Professional Skills

Chapter 12 - Stress Management and Self Care

Author: Joani Marinoff

  • Activity 12.1 Key Concepts for Stress Management

  • Activity 12.2 Assessing Internal and External Resources

  • Activity 12.3 Mindfulness Meditation for Stress Reduction

  • Activity 12.4 Supporting a Client with Stress Reduction

  • Activity 12.5 Developing a Self-Care Stress-Reduction Plan

  • Assessment 12.1 Developing a Self-Care Plan

  • Assessment 12.2 Stress Management and Self-Care Quiz


Chapter 13 - Conflict Resolution Skills

Authors: Joani Marinoff and Tim Berthold

  • Activity 13.1 Review of Key Concepts for Conflict Resolution

  • Activity 13.2 Self Reflection about Conflict

  • Activity 13.3 Switching the Frame for Viewing Conflict

  • Activity 13.4 Developing Conflict Scenarios

  • Activity 13.5 Developing a Common Framework for Conflict Resolution

  • Assessment 13.1 Reflective Writing Assignment

  • Assessment 13.2 Quiz


Chapter 14 - Professional Skills

Author: Tim Berthold

  • Activity 14.1 Code Switching

  • Activity 14.2 Providing and Receiving Constructive Feedback

  • Activity 14.3 Part 1, Developing a Professional Resume

  • Activity 14.3 Part 2, Developing and Critiquing a Professional Resume

  • Activity 14.4 Job Interviews

  • Assessment 14.1 Developing a Professional Resume

  • Assessment 14.2 Reflective Writing on Professional Skills


The creation of this Training Guide was supported by grant numbers 1CMS331071-01-00 and 1C1CMS331300-01-00 from the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. Disclaimer: The contents of this publication are solely the responsibility of the authors and do not necessary represent the official view of the U.S. Department of Health and Human Services or any of its agencies.