Purpose: ClimbVista Gym aims to establish itself as a premier destination for indoor bouldering and rock climbing experiences. As a newer business, it’s important ClimbVista Gym increases membership levels, while maintaining safety as a priority. The purpose of this training at ClimbVista Gym is twofold: first, to achieve a 20% increase in the conversion rate of course participants to full-fledged gym members within three months of completing the course; and second, to ensure a 95% or higher compliance with safety protocols among all participants. This strategic approach aims to bolster ClimbVista Gym's membership levels, focusing on individuals new to indoor bouldering. The course is designed to attract a diverse audience, including novice climbers, fitness enthusiasts, team-building groups, community builders, and potential gym members. By prioritizing safety and providing an engaging introduction to indoor bouldering, ClimbVista Gym is positioning itself for sustained business growth.

Tools: Rise 360

Highlights: Research, Instructional Design, Scenarios, Video Editing, and Visual Design.  

Project Deliverables: Design Document

Purpose: Precision Solutions Inc., a mid-sized technology consulting firm, has observed a surge in growth with an accompanying increase in email-based communication. However, the management has identified a decline in communication effectiveness, resulting in misunderstandings among employees and clients. The training's objective is two-fold: first, to achieve a 20% reduction in reported miscommunications within the company within six months, and second, to increase client satisfaction scores related to communication by 15% within three months. This initiative aims to enhance the communication skills of employees across all levels and departments, fostering improved collaboration, heightened client satisfaction, and overall organizational efficiency. The training is tailored to benefit executives, managers, team leads, individual contributors, as well as client-facing roles like account managers, sales representatives, and customer support staff.

Tools: Articulate Storyline 360

Highlights: Research, Instructional Design, Scripting, Storyboard, Audio Editing, and Visual Design.  

Project Deliverables: Design Document, Storyboard, Job Aid