Embedded Files
What it is to be a Trainer
What it is to be a Trainer
"To serve the Chick-fil-A brand by equipping Team Members with the resources and skills to execute Operational Excellence and to bring the Chick-fil-A culture to every Restaurant through Team Member training and coaching."
Pathway
Pathway
Possess an on-going responsibility of having knowledge of all Chick-Fil-A procedures
Assigned courses on Pathway by Training Director
Trello
Trello
Training & feedback platform used to track Team Member progression
CHARACTERISTICS
CHARACTERISTICS
Serves others first, leads like Truett
Embodies the values of Chick-fil-a
Believes in the potential of all
Has a calm, respectful demeanor
Treats individuals justly
Has the “glad to be here” mindset
Focuses on solving problems
Protects the brand
Self-motivated
Proactive
SIX PRIORITIES
SIX PRIORITIES
FOOD SAFETY
UNIT SECURITY
PERFECT PRODUCTS
2ND MILE SERVICE
GROW SALES
GROW PROFITS
CORPORATE PURPOSE
CORPORATE PURPOSE
“To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-Fil-A.”
How to have a leadership mentality
How to have a leadership mentality
Designed for Team Members with a gift & passion for training & developing others, including themselves after they have been promoted
Leading Self Teamwork Training Others
Leading Self Teamwork Training Others
Week 1:
Week 1:
Training vision - Core 4 and Trello
Baseline Training Demonstration, with the Training Director, Coordinator(s) or Supervisor(s)
Week 2:
Week 2:
Start the "Leadership Mentality" program
Learning how to lead oneself
Week 3:
Week 3:
Brain Science - Six Trumps
Continue the "Leadership Mentality" program
Learning how to work as a team
Week 4:
Week 4:
Finish the "Leadership Mentality" program
Learning how to teach others
Final Training Demonstration, with the Training Director, Coordinator(s) or Supervisor(s)
Performance Evaluation
TRAINER REQUIREMENTS:
TRAINER REQUIREMENTS:
Have worked at Chick-fil-A Lassiter Sprayberry for at least 3 months
Be available to work at least 15 hours per week, or 3 days per week minimum
Have availability to work open and/or closing shifts
Attend required meetings & development sessions
Display the Core Characteristics of a trainer at all times
Have a passion for leadership, teaching & self-development
trainers are evaluated based on their
trainers are evaluated based on their
impact & feedback
impact & feedback
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