By re-working old training documents and writing documents for new processes and functionalities, I was able to reduce my team's errors by over 60% within the first year.
Below are samples of reference documents, training manuals, and informative presentations I have created. To view the full documents, please click on the thumbnail or hover over the object and click the "Open" icon. Each sample contains a brief description of the project and user needs.
An easy-to-view guide on what assets must be included in a drop to Online Production. A "blocker" indicates anything that would stop productioin of the program.
A guide on how to use software to convert a Word document into an HTML file that could be sent through website automation.
This rating system was created for vendors, to determine best course of action when reporting errors.
A software user manual, designed and written single-handedly.