Effective Date: May 31, 2026
Welcome to ChatStore! We respect your privacy and are committed to protecting the personal data of both store owners and their customers. This Privacy Policy explains how Nanda Tech Studio ("we", "our", or "us") collects, uses, and safeguards your information when you use the ChatStore mobile application (the "App").
We collect the following types of information to provide and improve our services:
Account Information: When you register, we collect your name, email address, phone number, and store details.
Store & Product Data: Images, prices, descriptions, and other content you upload to your storefront.
Social Media Links: Any URLs or handles (WhatsApp, Instagram, Facebook, YouTube) you provide to connect with your buyers.
Usage Data: Information about how you interact with the App, including device type, operating system, and crash reports.
We use the collected information for the following purposes:
To create, manage, and host your digital storefront.
To facilitate communication between store owners and buyers (e.g., via WhatsApp redirection).
To improve our App's functionality, security, and user experience.
To provide customer support and respond to inquiries.
We do not sell your personal data. We may share your information with trusted third-party service providers only to the extent necessary to provide our services:
Firebase / Google Cloud: For secure database hosting, user authentication, and cloud storage.
Cloudinary: For optimizing and hosting the images you upload.
Analytics & Crash Reporting: To monitor app performance and fix bugs.
Note: When a buyer clicks your WhatsApp or social media links, they are redirected to third-party platforms governed by their own privacy policies.
We implement industry-standard security measures, including encryption and secure cloud infrastructure, to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, update, or correct your personal and store information directly within the App.
Delete your account and associated store data by contacting our support team or using the in-app deletion feature (if available).
Withdraw consent for specific data processing activities.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the App or via email.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Nanda Tech Studio Email: support@nandatechstudio.com