Name: EunSuk Lee (이은숙)
Education: BI, Hanyang University (Ph.D. student)
Research Interests: Digital Goverment Experience, Social Listening, Customer Journey Map, Difference-in-Difference(DiD)
Name: Unchan Park (박운찬)
Education: MIS, Hanyang University (Ph.D. student)
Research Interests: Multivariate Time-Series Forecasting, XAI
Name: Yongsu Kang (강용수)
Education: MIS, Hanyang University (Ph.D. student)
Research Interests: Digital Transformation, Customer Analysis, Cultural heritage
Name: Jiyeon Yoon (윤지연)
Education: BI, Hanyang University (Ph.D. student)
Research Interests: People Analysis, Digital Transformation
Name: Kihyun Kim (김기현)
Education: BI, Hanyang University (Ph.D. student)
Research Interests: Business Analytics & Decision, Natural Language Processing
Profile: https://drive.google.com/drive/folders/1osZbL3baWG9DCPPCOCvqAr0ehUqcYKk3
Name: Kiseok Hwang (황기석)
Education: MIS, Hanyang University (Ph.D. student)
Research Interests: Education Service, Customer Experience, Data Science
Research: "비대면 채널 유형에 따른 이용자 만족도 비교 분석 연구: 토픽모델링을 활용하여" Smart Media Journal, 2024, Vol.13. No.7, pp.27-35.
Name: Haerin Ahn (안해린)
Education: MIS, Hanyang University (M.S.)
Research Interests: Human-AI Interaction, Text Mining, Deep Learning
Name: Sung-chan Kim (김성찬)
Education: MIS, Hanyang University (M.S.)
Research Interests: Customer Experience, Decision-Making Process, Data Mining
Name: Jihyo Kang (강지효)
Education: BI, Hanyang University (M.S.)
Research Interests: Generative AI, Customer Experience, Human-AI Interaction
Name: Daun Choi (최다운)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Experience, Text Mining, Social Listening
Name: Bae Yunho (배윤호)
Education: MIS, Hanyang University (M.S.)
Research Interests: XAI, LLM, Generative AI
Profile Link: https://url.kr/zx24dk
Name: Suhyeon Choi (최수현)
Education: BI, Hanyang University (M.S.)
Research Interests: Generative AI, Text mining, Digital Marketing
Name: In Che Chun (전인제)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Experience, Platform Strategies, Smart Home Technologies
Name: Jeoungyoon Nah (나정윤)
Education: BI, Hanyang University (M.S.)
Research Interests: Knowledge Graph, Personal Experience, Data Integration
Name: Hyun Jung Kang (강현정)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Experience, Social Listening, Digital Marketing
Name: Changhyun Lee (이창현)
Education: MIS, Hanyang University (Ph.D. student)
Research Interests: Human-AI Interaction, Digital Transformation, Data-driven Decision-making
Name: Young Bum Kim (김영범)
Education: BI, Hanyang University (M.S.)
Research Interests: Text Mining, Opinion Mining, User Need Analysis, Customer Analysis, Social Listening
Name: HyunJin Bae (배현진)
Education: BI, Hanyang University (M.S.)
Research Interests: Data Mining, Information Security
Name: Danbi Jo (조단비)
Education: BI, Hanyang University (M.S.)
Research Interests: Data Mining, Customer Analysis, Text Mining
Name: Minji Kim(김민지)
Education: BI, Hanyang University (M.S.)
Research Interests: Text Mining, Customer Analysis, Data Mining, Digital Transformation
Name: Minha Choi (최민하)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Analysis, Data mining
Name: Jiyeon Heo (허지연)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Analysis, Social Listening, Social Network Analysis
Name: Doyoung Kim (김도영)
Education: BI, Hanyang University (M.S.)
Research Interests: Social Listening(Metaverse)
Name: Yoonhee Lee (이윤희)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Analysis, Social Listening, Text Mining
Name: Krugliakova Viktoriia (빅토리아)
Education: Economics, National Research University Higher School of Economics (M.S.)
Research Interests: Text Mining, Customer Analysis, Data Mining
Name: HoJoon Soh (소호준)
Education: BI, Hanyang University (M.S.)
Research Interests: Recommender System, Customer Analysis, Text Mining
Name: Yoonsuk Choi (최윤석)
Education: MIS, Hanyang University (M.S.)
Research Interests: Text Mining, Opinion Mining, Recommender System
Name: Eunji Gil (길은지)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Analysis, Social Listening, Recommender System
Name: Taeyeon Kim (김태연)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Analysis, Data Mining
Name: Hyejin Chang (장혜진)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Experience, Text Mining, Generative AI
Name: Seungmin Koo (구승민)
Education: BI, Hanyang University (M.S.)
Research Interests: Social Listening, Text mining, Customer Experience
Name: Chami Kim (김차미)
Education: BI, Hanyang University (M.S.)
Research Interests: Customer Experience, Human-AI Interaction, Generative AI