(1) When is the change from Berkshire Hathaway HomeServices to Coldwell Banker Envision effective? 

The change is effective Monday, November, 10 2025. This means effective this date any contracts you enter with your clients should be under Coldwell Banker Envision. 

(2) Does anything change on the Department of Real Estate and do I need to take any action ? 

No.  Our Corporation License number does not change (DRE #02211662). You do not have to take any action on the Department of Real Estate. We have registered the DBA to Coldwell Banker Envision on the Department of Real Estate, which is a critical step in using the new company name. 

(3) Will I need to issue my clients a modification of terms? 

Yes, but only for currently active listings and Buyer Representation (BRBC) taken before Monday, November 10, 2025. If your listing is in escrow, you do not need a modification of terms. You do not need to issue a modification of terms to your purchase contracts or BRBC. 

Click HERE to see a sample of Modification of Terms to the Listing Agreement 

Click HERE to see a sample of Modification of Terms to the BRBC (Buyer Representation) 

(4)  Does anything change on the MLS? 

Yes, but you do not have to take any action. We have notified the MLS of the change in our company name and it will reflect on our MLS. 

(5) When will I get access to CB Desk (Coldwell Banker's Resource Center which replaces the BHHS Resource Center) 

On Monday, November 10 at approximately 11:30 am (PST) you would have received (2) emails. 

The first email providing you with your username to CB Desk: 

access@cbhomeoffice.com ; subject line: Coldwell Banker Product Access 

The second email providing you with your temporary username to CB Desk: 

access@cbhomeoffice.com ; subject line: CB Desk - Follow-up 

The temporary password you are issued is only good for 24 hours. It will have to be re-issued to you if you do not access within 24 hours. Please  email info@envisioncb.com to get your password re-issued. 

In the email request you MUST include: Name and branch location 

For technical assistance on myCBdesk.com you can contact the support team: 

Email:  help@coldwellbanker.com

Phone:  877-426-5393

24hrs a day, 7 days a week.

(6) What is CB Desk? 

CB Desk is the branded virtual office and productivity hub for Coldwell Banker real estate agents, providing a single online location to access all Coldwell Banker tools, resources, and information. 

You can access by going to: mycbdesk.com 

(7) How do I update my ZipForms? 

You will need to update your ZipForms to the new company name. Please see link below with instructions on how you can do that. 

https://lonewolf.my.site.com/s/article/Change-Your-Company-Information-zipForm-Standard

(8) Are there any templates available of communication I can send to my clients to notify them of the name change? 

Yes! You can see templates HERE

(9) I had an @bhhscaprops.com email , what is the new email and how do I access it? 

If you had an @bhhscaprops.com email , which is one that was issued by request only , then your email automatically updated to an @envisioncbhomes.com email. 

For example, if you had JohnDoe@bhhscaprops.com , then it changed to JohnDoe@envisioncbhomes.com   

You still access your email through bhhsemails.com , same username and same password. 

(10) How do I access the Do Not Contact Look up System provided by Coldwell Banker? 

You can access through: https://dnc.nrtllc.com/ NOTE: You will need your My CB Desk credentials to gain access to the site.