Cathay Pacific, Hong Kong’s flagship airline, upholds a range of policies to ensure passenger safety, comfort, and operational efficiency. From booking adjustments to baggage allowances, the airline’s policies are designed to accommodate travelers while maintaining regulatory compliance.
Booking and Cancellation
Cathay Pacific offers flexible booking options, allowing passengers to cancel within 24 hours of purchase for a full refund if the flight is at least seven days away. Beyond this window, cancellation fees apply depending on the fare type. Refundable fares can be canceled for a fee, while non-refundable tickets may allow rebooking for a charge.
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Name Correction Policy
Passengers can correct minor name errors (typos, title changes, or name order issues) without penalty. However, significant name changes, such as transferring a ticket to another individual, are not permitted. Legal name changes due to marriage or divorce require supporting documentation.
Baggage Policy
Cathay Pacific's baggage allowances vary by class. Economy passengers can check one to two bags (23 kg each), while Business and First Class travelers receive higher allowances. Cabin baggage is limited to one piece (7 kg) for Economy and two pieces (10 kg each) for premium classes.
Pet Policy
Cathay Pacific permits the transport of pets in cargo but not in the cabin, with exceptions for service animals. Pets must meet health and documentation requirements, including rabies vaccinations.
For the most accurate information, passengers are encouraged to visit Cathay Pacific’s official website or contact customer service directly.