Art Commissions Terms of Service

Pipeline (development time):

Pipeline:

-The time it takes to complete the commission may vary depending on your study/work/personal life; it is generally approximately 2-3 weeks.
-When you contact me, provide your references and a description of what you have in mind for the draw.
-It's important to have a clear idea. If it's a couple or group commission and other people involved see the process, it's important that both parties organize their work privately beforehand to avoid confusion. I agree to create private chats so that other people involved can see the process.
I work with a good resolution of 300pp, with measurements of approximately 4000 x 3000, if you need a specific measurement, let me know.
-I use Trello to organize clients by payment order. You will only be added and assigned a slot after a payment. In Trello, you can share your process and that of other clients; you can use the color separators to guide you. I'll also give you an estimated delivery time for each preview. If you'd like to remain anonymous in Trello, let me know.
-If you'd like to give me creative freedom on commissions from the start, or if you don't want to provide exact references, I'll take care of the pose/aesthetics/background/etc. If you want to make a major change that involves creating the entire sketch from scratch, there will be an extra charge.
-The first preview is the sketch; it's usually in black and white and semi-detailed to get a better idea of the drawing. A total of 2 normal changes are allowed. The anatomy/style/color is improved as progress is made. If there are any corrections to the sketch, they will be sent before moving to lineart, just to be sure.
-With the sketch approved, the next step is the flat color/lineart. The style will be final, the color palette is as indicated, and the background will be almost complete. Two changes will be allowed: 1 for the color only and 1 simple change to the background. Changes that involve lineart are not accepted.
-If there are color/background changes, they will be sent before sending the finished commission, just to be sure.
Once you approve the lineart/flat color, when the final commission will be sent no changes will be allowed.

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Communication:

-While the commission is in progress, please avoid from changing your username or disappearing indefinitely, as this will make it difficult for me to advance the commission.
-Please respond to advances in a timely manner. It's not mandatory to do so immediately, but at least within 24 hours.
-I try to respond to messages promptly. I live in Peru, so our time zones may vary. If I'm late, it's because of this. Don't be afraid to ask for progress.
-Avoid "leave on read." the messages. Even if there's nothing to add, it's always good to say that everything is okay to move forward to the next step.
-If for some extraordinary reason I don't have access to Telegram or the medium where we contact each other, we will continue communication through another network, such as Discord/Twitter, etc. You can provide them to me in advance if you'd like.
-Please note that, regardless of the platform, if you only send a "hello" or "Hi," you're not giving me much material to start with, and I'll assume you're a bot.
-I speak English (intermediate, avoid using slang or abbreviations, be formal) and Spanish (my native language).
Communication should be formal and respectful. Feel free to write to me with any questions or concerns.
-If the client doesn't respond to the advances at any time for a long time, I will improvise and deliver the finished commission.

Sending the finished work:

I usually send the PNG and JPG of the finished commission, if you need me to send you a specific image format, let me know.
- The original editable PSD/Procreate/Clip Studio files will not be sent.
- I no longer send edited Speedpaint videos; I only make them for my social media (such as TikTok or my Telegram art channel).
- Only if you have a commercial use license: If you need a file for video editing, etc., I will send you a small compressed file (with the shadows/character/background textures integrated) for easy editing. The watermark will be merged with the background or character.
- Once the finished piece is delivered, it cannot be edited.
- I am not responsible for the loss of files/images after a certain period of time has passed since I sent you the commission.
-The PNG and JPG of the finished commission will be sent as uncompressed files to your Telegram chat where we communicated. If it is outside of Telegram and If you need me to send it by another way, by email/WeTransfer/Drive/Email/Gmail/download link, please let me know.
I recommend downloading and saving them as soon as they are sent. After a long time, I am not responsible for sending files again.

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