Need help with CaroPlay? We’re here to help.
Email: OussamaElmejdoubi@protonmail.com
We typically respond within 1–2 business days.
If you’re reporting a bug, please include:
Your device model
Your iOS version
A brief description of the issue
Steps to reproduce the problem (if possible)
This information helps us investigate and resolve issues more quickly.
When you first open CaroPlay, you’ll be guided through adding your vehicle during setup. You can search CaroPlay’s built-in vehicle database to automatically fill in details or enter them manually.
You can edit your vehicle information at any time from the My Car tab.
Use the Add Fuel, Add Maintenance, or Add Expense quick actions on the Home screen, or tap the + button from the Fuel, Maintenance, or Expenses tabs.
Yes.
CaroPlay is designed as an offline-first app. Your vehicle, fuel, maintenance, expense, document, and note data is stored only on your device.
CaroPlay does not require an account, does not use cloud sync, and does not upload your data to our servers.
For more information, please see our Privacy Policy.
Go to:
Settings → Data & Backup → Export Backup
This creates a JSON backup containing your data, which you can save anywhere using the iOS share sheet (Files, AirDrop, Mail, cloud storage, etc.).
To restore your data on another device, use:
Settings → Data & Backup → Import Backup
Important: Importing a backup replaces all existing CaroPlay data on the device. Export your current data first if you want to keep a copy.
CaroPlay Pro unlocks premium features including:
Unlimited fuel and expense history
Unlimited document storage
Complete CarPlay troubleshooting library
Full Vehicle Health analysis
Advanced statistics and ownership cost forecasts
Professional PDF maintenance reports
All other core features remain available for free with no time limit.
To subscribe, tap any Unlock with Pro button in the app or go to:
Settings → Upgrade to CaroPlay Pro
If you’ve previously purchased CaroPlay Pro, tap Restore Purchases from the subscription screen or within Settings.
Subscriptions are managed by Apple.
You can manage or cancel your subscription by going to:
Settings → Apple Account → Subscriptions
or by using the Manage Subscription option within CaroPlay.
We cannot cancel subscriptions or issue refunds. For billing questions, please contact Apple Support.
Yes.
Open the CarPlay tab to access:
Smart Troubleshooter
Step-by-step Setup Wizard
Compatibility checker covering hundreds of vehicles
Comprehensive troubleshooting library with common issues and solutions
We’d love to hear from you.
Please email us at:
OussamaElmejdoubi@protonmail.com
When reporting a bug, include:
What you were doing
What you expected to happen
What actually happened
Your device model
Your iOS version
The more details you provide, the easier it is for us to investigate.
Privacy Policy
https://sites.google.com/view/carplayprivacy/privacy
Terms of Use (Apple Standard EULA)
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/