Privacy Policy
Effective Date: 16/10/2025
At CaptureNest (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).
By using our website (https://sites.google.com/view/capturenestuk), you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data that you provide directly to us and data collected automatically through your use of our website.
a. Data You Provide to Us
When you interact with our website or services, you may provide the following information:
Contact Information: Name, email address, phone number (when you fill out our contact form or make an inquiry).
Service Requests: Information related to your property or project when you request our videography services.
Payment Information: If you engage our services and make payments, we collect payment details (through third-party payment processors).
b. Data Collected Automatically
We automatically collect certain information when you visit our website, such as:
Cookies: Information collected through cookies and other tracking technologies (see our Cookie Policy).
IP Address: Your IP address and browser type for analytics purposes.
Usage Data: Data about your interactions with our website, including pages viewed and links clicked.
2. How We Use Your Data
We use the data we collect for the following purposes:
To Provide Services: To respond to your inquiries, process your requests, and deliver our videography services.
To Improve Our Website: We analyze website traffic and user behavior to improve our site’s functionality and user experience.
Marketing: With your consent, we may send you promotional materials, updates, or offers related to our services. You can opt out of these communications at any time.
Compliance: To comply with legal obligations, such as tax or contractual requirements.
3. Legal Basis for Processing
We process personal data based on the following legal grounds under UK GDPR:
Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract (e.g., providing videography services).
Legitimate Interests: Processing is based on our legitimate interests in running and improving our business (e.g., analytics).
Consent: Where required by law, we will obtain your consent before sending marketing communications.
4. Sharing Your Data
We may share your personal data with:
Service Providers: Third parties who provide services on our behalf (e.g., payment processors, analytics providers like Google Analytics).
Legal Requirements: If required by law, we may share your data to comply with legal obligations or respond to lawful requests.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies to collect information about your browsing activity. Cookies are small data files stored on your device by the website.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).
Purposes of Cookies: These cookies help us improve website functionality, remember your preferences, and analyze traffic.
You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.
6. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
Secure data storage systems
Encrypted data transmission
Restricted access to personal data
Despite these efforts, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights Under UK GDPR
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You have the right to request that we limit how we process your data.
Right to Data Portability: You can request that your data be transferred to another data controller in a structured, commonly used format.
Right to Object: You can object to processing based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If you have given consent to receive marketing communications, you can withdraw this consent at any time.
To exercise any of these rights, please contact us at capture.nest.uk@gmail.com.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., tax and accounting purposes).
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK, including countries that do not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the UK’s Information Commissioner’s Office (ICO).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: capture.nest.uk@gmail.com
Phone: 07729 186745