FAQs

How do I update an assignment?

If a participant has questions about how to submit an assignment, who should they contact?

The same way you would not send a student with textbook questions to the library, you wouldn't send them to the MTA for questions about how to submit an assignment in Canvas. Instructors are responsible to know about how assignments get submitted to be able to guide participants. Instructors should also know to direct participants to the course Modules where video demos are available. If the issue the participants have is a matter of user access or technical issues, then they should contact MTA.

Who contacts the participants to remind them about their assignment?

Canvas sends a notification. However, just like you would normally do in your regular classroom, send a reminder to your participants when it gets closer to the due date. The instructor is responsible for all follow up communications after the course opens. We have made email templates available in the Communications Toolkit.

How do I know if my participants have accessed Canvas?

When you access your course, go to the People section on the left navigation bar and review their "Last Activity". This is the last time they accessed the course.