#ticketek Australia have closed down their resale for #taylorswift tickets for over 3 weeks now. They havent expalined why and are ignoring us. The tour is next month. We want to sell our tickets but they wont allow us. The marketplace is the ONLY approved resale method, any other has been banned and can result in losing ALL out tickets. @Ticketek Australia are silent. This is not good enough. @Taylor Swift @Taylor Nation
Vodafone brings the best live music to our customers. Available to all Vodafone customers, you will get access to a range of benefits including access to selected pre-sale tickets, reserved tickets, opportunities to win VIP experiences and tickets plus invites to exclusive Vodafone only events. Head to www.vodafone.com.au/ticket to find out more.
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Vodafone customers get access to pre-sale tickets for selected Live Nation events around the country. We have early access for tickets across all price categories for Vodafone customers to purchase ahead of the general public on-sale. To access this pre-sale, customers will require a unique code which will be supplied via email or by registering for the code on the Vodafone promotion page at www.vodafone.com.au/ticket. You will need to use this code on the official ticketing partner website to unlock pre-sale access. Navigate to the password box on the ticket partner website and enter your code. Customers will receive one code per account which gives you access to purchase tickets. Once the code has been used it will no longer be valid. Pre-sales are available for a limited time or unless sold out prior. Pre-sale allocations can sell out quickly so to avoid disappointment, keep your eye on the pre-sale start date and time and be ready with your ticketing account details to ensure you secure tickets and have a smooth transaction. To find out more about a tour head to the Vodafone Ticket promotion page or www.livenation.com.au. T&Cs apply.
When a new Vodafone Pre-sale is announced, Vodafone customers who are opted into marketing communications will receive an email with the tour details. You can also head to www.vodafone.com.au/ticket to find all details about the pre-sale including tour dates and locations, artist information and access to redeem your unique pre-sale code. This page will be live during the promotion period. For more information on any past tours head to www.livenation.com.au.
You may receive your pre-sale code after the pre-sale has begun. Pre-sale ticket availability will depend on the individual artist. If pre-sale tickets have been exhausted, please see the artist page for links to general release tickets for each of their shows across Australia.
Vodafone pre-sale tickets are limited and subject to availability, and occasionally tickets can sell out extremely quickly. Head to the artist event page at Live Nation for information on further on-sales, such as the General Public on sale.
If a concert is cancelled, postponed or rescheduled, email communications will be sent out to all ticket holders by the Ticket Agent and will be communicated across Live Nation channels. Please head to www.livenation.com.au or the official ticketing partner website for more information.
For queries related to tickets, please contact the ticketing agent. For any Ticketmaster related enquiries please contact Ticketmaster at www.ticketmaster.com.au/help. For any Ticketek related enquiries please contact Ticketek at www.ticketek.com.au/help. For any Moshtix related enquiries please contact Moshtix at www.tixsupport.moshtix.com.au. For any Oztix related enquiries please contact Oztix at www.oztix.com.au/customer-support.
Final tickets are available to current Vodafone customers who successfully register for a final tickets code on the relevant artist or event ticketing page. To access a final tickets sale, Vodafone customers will require a unique code which will be supplied via email and text after successfully registering on the artist or event promotion page. You will need to use this code on the official ticketing partner website to unlock final ticket access. Navigate to the password box on the ticket partner website and enter your code. Customers will receive one code per account which gives you access to purchase tickets. Once the code has been used it will no longer be valid. Final tickets are available for a limited time and allocations can sell out quickly. To avoid disappointment, keep your eyes on the final ticket sale start date and time and be ready with your ticketing account details to ensure you secure tickets and have a smooth transaction. To find out more about a tour, head to the Vodafone Ticket. T&Cs apply.
Pre-sale Tickets
Pre-sale access available to Vodafone customers who have been sent a pre-sale code by Vodafone. Pre-sale ticket access is available from set dates for each artist, or until allocation is sold out. To access the pre-sale, Vodafone customers will need to visit the official ticketing agent website during the pre-sale window and enter the pre-sale code in the password box to unlock access. Limit of one pre-sale code for the "Vodafone Pre-sale" per Vodafone customer. Number of tickets able to be purchased per customer will differ between artists, and whether they are general tickets or VIP tickets. This pre-sale is an opportunity to secure tickets prior to the General Public on sale and is not a preferential seating service. A selection of tickets throughout the venue is made available for pre-sales until pre-sale allocation is sold out. Vodafone is not the promoter of this event and therefore is not liable for issues that may arise in relation to ticketing, online transactions, venue arrangements or other matters in connection with the event. Full ticket purchase terms and conditions will be set out on the the Ticketek and Ticketmaster websites.
We bought tickets from e-bay after I checked seller's feedback etc, all fine. Got to gate and they were invalid, went to box office and ticketek said they'd been cancelled and re-issued. Apparently people sell tickets on ebay then call ticketek to say they've been lost, new tickets issued, old ones invalid. Got in touch with seller on return who said they were genuine ticketek screwed up, no offer to help, nothing. The tickets were pictured but the seat numbers and row had been obscured so can't see that ticketek would cancel them without someone telling them too. Is there anything we can do about this, don't buyers have right to expect seller to look into matter? Oh well learned my lesson won't buy tickets from ebay ever again.
Go to paypal if it is not past the 45 days since payment and open a dispute for item not as described or if it is past the 45 days since payment date go to your bank and do a chargeback to get your money back.
I think the seller should be responsable for this. I would like to see everone stop buying tickets on ebay to stop this whole buissness. I think if the people just wanting to sell ticket for profit weren't buying more people would have a chance in getting tickets at sale.
While we on the subject- I hear Allphones Arena in Sydney is cancelling tickets that they see listed on ebay, something to consider if you are buying tickets with the seat number displayed What a nasty shock for the buyer when they get to the concert and cant get in
I wouldn't buy any tickets from anyone I didn't know personally. Even if the tickets are valid, if the event is cancelled the funds will be refunded to the original ticket holder. You then have to rely on their honesty to get your money back.
As part of Ticketek's terms of sale Entry may be refused if tickets are damaged or defaced in any way or are not purchased from Ticketek or other authorised points of sale. If you do decide to buy any tickets online, it is prudent to check that the ticket seller does not have similar terms.
Email the seller saying they have 48 hours to refund your money or you will be reporting them to the on-line auction fraud report site run by the police. If you paid with Paypal open a dispute but there are restrictions on claims for tickets so you may be out of luck. If you funded your Paypal payment with a credit card then you could try your card provider re a chargeback. If you paid by bank deposit then your only chance is them refunding to stop you going to the police.
A little known fact that eBay and PayPal do not publicise and in my view is very deceptive is that you have NO buyer protection for event tickets, gift certificates and other items which they term 'intangibles'.
Check out the listing pages for tickets and you will notice that under "Payments' at the top of the listing the blue box giving information about PayPal buyer protection is missing - same for gift vouchers. This is the ONLY indication you have that you
are vulnerable to scammers with no buyer protection! 152ee80cbc
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