Onboarding Training

Welcome to your onboarding training! We are excited to welcome you to the Bloom Student Services Escalation Team. Bloom Advisors service BYU-Pathway Worldwide students through partnership. 

There are several parts to this Onboarding material. Please be aware that some parts may take more time than others. This Onboarding Training will teach you about partner escalations, customer satisfaction, white glove students, and more. 

Throughout Onboarding Training, you will be required to submit quizzes and self-reflection prompts to show your progress. 

If you have any questions during your training, please reach out to your ASA or Manager.