Frequently Asked Questions

What does the Buy Canadian Products app do?

Buy Canadian helps you determine if products are made in Canada by capturing products with your camera. The app uses advanced AI to analyze the image and identify the product's origin. For non-Canadian products, it also suggests Canadian alternatives.

Is the app free to use?

Yes, the Buy Canadian app is completely free to download and use.

Does the app work offline?

No, the app requires an internet connection to analyze product labels. This is because the image analysis is powered by cloud-based AI technology that needs internet connectivity.

How do I use the app to check if a product is Canadian?

Open the app and tap on the "Capture" tab
Position your camera so the product's label is clearly visible
Tap on the screen to capture the image
Wait while our AI analyzes the product
View the results to see if the product is Canadian and explore alternatives if it's not
Click on an alternative in order to find where you can purchase it

How accurate is the app in identifying Canadian products?

While our AI technology is continuously improving, no system is perfect. The app provides its best determination based on visible information on the product label. Factors like image quality, label clarity, and available information can affect accuracy.

Why couldn't the app identify my product?

Several factors might prevent successful identification:

Blurry or poorly lit images
Labels with minimal text or manufacturing information
Products with ambiguous origin information
Unique or uncommon products not in our reference database
Products with complex supply chains

Try capturing the label again in better lighting or from a different angle.

Does the app store my photos?

No, the app doesn't permanently store the images you capture. Photos are temporarily processed to analyze the product and then discarded.

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