BuildFusion Services Pty Ltd
Last Updated: 1 October 2026

Welcome to the website of BuildFusion Services Pty Ltd (“BuildFusion”, “we”, “us” or “our”).

These Terms & Conditions govern your use of our website, submission of enquiries and quotation requests, and general interactions with BuildFusion through this website.

By using this website, you agree to these Terms & Conditions. Separate terms, quotations, scopes of work, contracts or other written agreements may apply when you engage BuildFusion to perform services.

1. About BuildFusion

BuildFusion Services Pty Ltd is a Sydney-based business providing tiling, renovation and related services.

Our services may include, depending on the agreed scope:

• Wall and floor tiling

• Bathroom tiling and renovation

• Kitchen tiling and splashbacks

• Waterproofing-related work

• Balcony and outdoor tiling

• Floor screeding and preparation

• Regrouting

• Epoxy grouting

• Silicone replacement

• Tile repairs and replacement

• Staircase tiling

• Residential tiling

• Commercial tiling

• Other agreed renovation or tiling-related work

Availability of a particular service depends on the project, location, site conditions, scope and our capacity.

2. Website Information

Information contained on this website is provided for general information about BuildFusion and our services.

We aim to keep information accurate and current. However, website information should not be treated as a final quotation, technical specification, construction advice or contractual commitment.

Photographs and examples are intended to demonstrate the nature or style of services unless expressly identified as a particular completed BuildFusion project.

3. Free Quote Requests

Customers may submit a Free Quote Request through our website.

Submitting a quotation request:

• Does not create a construction contract;

• Does not require BuildFusion to accept the project;

• Does not guarantee availability;

• Does not guarantee a particular price;

• Does not constitute acceptance of a quotation.

We may contact you to obtain additional information before preparing a quotation.

This may include requesting photographs, measurements, drawings, plans, tile specifications or arranging a site inspection.

4. Quotations and Estimates

Any preliminary price discussed by telephone, email, message or through the website may be indicative only unless confirmed in a formal written quotation or agreement.

Final pricing may depend on matters including:

• Project dimensions

• Site conditions

• Existing substrate

• Tile type and dimensions

• Tile pattern or layout

• Preparation requirements

• Demolition or tile removal

• Screeding requirements

• Waterproofing requirements

• Access to the work area

• Stairs or difficult access

• Parking

• Material requirements

• Waste disposal

• Required timeframe

• Additional work discovered during the project

A quotation will generally specify the work included in the quoted price.

Unless expressly included, work outside the agreed scope may attract additional charges.

5. Acceptance of a Quote

A quotation is not considered accepted merely because it has been viewed.

Acceptance may require confirmation through the method specified in the quotation, such as written acceptance, electronic acceptance, payment of an agreed deposit, execution of an applicable contract, or another agreed method.

Where legislation requires a particular form of contract or documentation, the applicable legal requirements take precedence.

6. Quote Validity

A quotation may remain valid only for the period stated in that quotation.

After the validity period expires, BuildFusion may review pricing due to changes in:

• Material costs

• Labour costs

• Supplier pricing

• Availability

• Project scope

• Site circumstances

• Other relevant costs

Where no validity period is specified, customers should confirm current pricing before proceeding.

7. Site Inspection and Measurements

Where a quotation is based on information supplied by the customer without a physical site inspection, the price may be subject to confirmation after the site is inspected or accurately measured.

Customers are responsible for providing accurate information when requesting a quotation.

Material differences between the information provided and actual site conditions may require a revised quotation or variation.

8. Scope of Work

Before work begins, the parties should have a clear understanding of the agreed scope.

The scope may identify:

• Areas to be tiled

• Tile type and dimensions

• Preparation requirements

• Demolition requirements

• Waterproofing

• Screeding

• Grouting

• Silicone work

• Materials supplied by BuildFusion

• Materials supplied by the customer

• Waste removal

• Other agreed work

Work not included in the agreed scope is not automatically included in the original price.

9. Variations and Additional Work

During renovation or construction work, unexpected conditions may sometimes be discovered after work begins.

Examples may include:

• Damaged substrates

• Uneven surfaces

• Existing water damage

• Inadequate previous installation

• Unexpected demolition requirements

• Additional preparation

• Structural or substrate issues

• Changes requested by the customer

Where practical, additional work or variations will be discussed with the customer before proceeding.

Additional work may result in additional costs and changes to the project timeframe.

Any mandatory legal requirements regarding variations will continue to apply.

10. Customer-Supplied Materials

Where customers supply tiles or other materials, they are responsible for ensuring sufficient quantities are available and that the products are appropriate for the intended use, unless otherwise agreed.

We recommend allowing appropriate additional quantities for:

• Cutting

• Breakage

• Pattern matching

• Future repairs

• Wastage

Delays caused by insufficient, damaged, incorrect or unavailable customer-supplied materials may affect the project schedule and potentially result in additional costs.

11. Tile Variations

Customers acknowledge that tiles and natural materials may vary in:

• Colour

• Shade

• Pattern

• Texture

• Calibre

• Dimensions

• Surface appearance

Natural stone and some manufactured tiles may contain inherent variations.

BuildFusion cannot guarantee absolute visual uniformity where variations are inherent to the supplied product.

12. Existing Conditions

Renovation work can involve existing surfaces and structures that were not installed by BuildFusion.

We cannot guarantee the condition of concealed substrates, waterproofing, plumbing, structural elements or previous workmanship before those areas become accessible.

If an unexpected issue is discovered, we will discuss the situation with the customer where appropriate before additional work proceeds.

13. Access to the Property

The customer must provide reasonable access to the work area at agreed times.

Where appropriate, this may include access to:

• Electricity

• Water

• Work areas

• Parking or loading areas

• Relevant amenities

Customers should ensure that the work area is reasonably accessible and that personal belongings are removed or appropriately protected before work begins.

14. Project Timeframes

Any proposed commencement or completion date is based on the information available at the time.

Project schedules may be affected by circumstances such as:

• Additional work

• Variations

• Material delays

• Supplier delays

• Other trades

• Site access

• Weather

• Unforeseen site conditions

• Events outside reasonable control

We aim to communicate significant scheduling changes where practical.

15. Deposits and Payments

Payment arrangements will be stated in the applicable quotation, invoice, contract or other agreement.

Depending on the project and applicable legal requirements, payments may include:

• Deposit

• Progress payments

• Variation payments

• Final payment

Customers should make payments only using payment details provided through an authorised BuildFusion communication or invoice.

Payment requirements will be subject to applicable Australian and NSW laws.

16. Invoices

BuildFusion may issue quotations, estimates and invoices electronically, including through invoicing platforms such as Zoho Invoice.

Customers are responsible for checking invoice information and contacting us promptly if they believe an invoice contains an error.

17. Cancellations and Rescheduling

If you need to cancel or reschedule work, please contact us as early as reasonably possible.

Cancellation or rescheduling may be affected by:

• Materials already ordered

• Custom products

• Work already completed

• Labour already committed

• Supplier cancellation fees

• Other reasonable costs incurred

Any cancellation rights available under applicable law are unaffected.

18. Photographs and Project Records

BuildFusion may take photographs of work for legitimate purposes such as:

• Recording site conditions

• Documenting project progress

• Quality records

• Supporting communication about the project

• Managing disputes or warranty enquiries

We will not treat photographs submitted for quotation purposes as automatic permission to publish identifiable images of your property for advertising.

Where appropriate, permission may be requested separately for promotional use.

19. Website Contact Forms and File Uploads

Customers must not knowingly upload:

• Malicious software

• Unlawful material

• Content they do not have permission to provide

• Misleading or fraudulent information

• Unnecessary highly sensitive personal information

Files uploaded through our website should relate directly to the relevant enquiry or project.

20. Intellectual Property

Unless otherwise stated, website content created for BuildFusion, including its branding, text, graphics and original materials, is owned by or licensed to BuildFusion Services Pty Ltd.

You may view the website for normal personal or business enquiry purposes.

You must not reproduce, republish or commercially exploit protected website content without appropriate permission, except where permitted by law.

21. Third-Party Links and Services

Our website may contain links to third-party services such as:

• Google

• Google Maps

• Social media platforms

• WhatsApp

• Zoho Invoice

• Payment providers

Third-party websites and services operate under their own terms, privacy policies and security practices.

BuildFusion does not control independent third-party services.

22. Website Availability

We aim to keep our website available and functioning correctly but cannot guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, hosting issues, technical problems or circumstances outside our control.

23. Australian Consumer Law

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right, remedy or other protection that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where mandatory consumer protections apply, those protections prevail over any inconsistent provision of these Terms.

24. Statutory Rights and Building Requirements

Certain building or residential construction work may be subject to additional requirements under NSW legislation, including requirements relating to contracts, licensing, statutory warranties, deposits, insurance or other consumer protections.

Where such requirements apply, they will take precedence over these general website Terms & Conditions.

These website Terms & Conditions are not intended to replace any contract or document required by law for a particular project.

25. Limitation of Website Information

To the extent permitted by law, BuildFusion is not responsible for loss resulting solely from reliance on general information published on this website where project-specific professional assessment is required.

Nothing in this section limits liability that cannot lawfully be limited or excluded.

26. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Customers should review the Privacy Policy before submitting personal information through our website.

27. Complaints

If you have concerns regarding our services, quotation, invoice or project, please contact us so that we can review the matter.

We aim to address genuine concerns professionally and reasonably.

Contact:

BuildFusion Services Pty Ltd.
Sydney, NSW, Australia
Email: buildfusion.sydney@gmail.com
Phone: 0480783399

28. Changes to These Terms

We may update these website Terms & Conditions from time to time.

The current version will be displayed on this website together with the date it was last updated.

Changes to website terms do not automatically alter an existing signed contract or other binding agreement.

29. Governing Law

These Terms & Conditions are governed by the laws applicable in New South Wales, Australia, subject to any applicable Commonwealth legislation.

Contact Us

If you have questions about these Terms & Conditions, please contact:

BuildFusion Services Pty Ltd.
Sydney, NSW, Australia
Email: buildfusion.sydney@gmail.com
Phone: 0480783399

© 2026 BuildFusion Services Pty Ltd. All Rights Reserved.