Match Predictor Support

Welcome to the Match Predictor Support Center. We are dedicated to ensuring you have a seamless experience tracking matches and climbing the leaderboards.

If you are experiencing any technical difficulties, account access issues, or have questions about how prediction scoring works, please use the resources below.

📋 Frequently Asked Questions (FAQ)

Q: Why can't I edit my match predictions?

A: To ensure fair play across the global leaderboards, all prediction fields lock down automatically the exact moment a match kicks off. No modifications can be made after the match begins.

Q: I received a "Missing or insufficient permissions" error. What should I do?

A: This usually means your active login session has expired or your authentication status is unverified. Please log out of the app completely via the settings menu and log back in using your Google Sign-In or registered Email address to refresh your credentials.

Q: How do I completely delete my account and data?

A: We respect your data privacy. You can request the permanent removal of your user profile, authentication records, and tournament history at any time. Please visit our dedicated Account and Data Deletion Request Page to submit a formal purge request.

✉️ Contact Customer Support

If your issue is not covered in the FAQ above, please get in touch with us directly. We aim to respond to all support tickets and technical inquiries within 24–48 hours.

• Email Support: aosmonov@gmail.com (Replace this with your actual support email)

• Response Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+6)

Tip for Google Sites users: You can also use the Insert panel on the right side of your Google Sites editor to embed a simple Google Form right below this text block so users can type and submit their support tickets directly on this page.