The proper drivers must be installed on your computer for Brother printers to function properly. Inaccurate or out-of-date drivers may result in poor performance, connectivity problems, or printing errors. This blog will teach you how to check the Brother printer drivers on Mac and Windows, as well as some easy ways to keep them up to current.
Press Windows + X
Select Device Manager
Scroll down and click Printers or Print queues
Right-click your Brother printer
Click Properties → Driver tab
Check the Driver Version and Driver Provider
Go to Control Panel
Click Devices and Printers
Right-click your Brother printer
Choose Printer Properties
Select the About/Driver tab
Review the installed driver information
Brother provides a free tool called Brother Driver Deployment Wizard or SupportAssist (varies by model).
You can check your drivers by:
Downloading the tool from Brother support
Running a scan
Viewing installed and recommended drivers
Click the Apple Menu
Go to System Settings → Printers & Scanners
Select your Brother printer
Check the Driver Version under "Options & Supplies"
Open Printers & Scanners
Select your printer
Click Open Print Queue
Go to Printer Info
Review the driver type (AirPrint, CUPS, Brother original)
Mac users can verify drivers by visiting:
Brother Support → Enter printer model → Drivers
The website shows the latest version, which you can compare with the one installed on your Mac.
Printer is offline even when connected
Print queue is stuck
Pages print blank or distorted
Slow printing
Error codes like “Driver Unavailable”
Scanning not working on all-in-one models
I observed slow printing and sporadic offline issues when I initially began debugging my Brother printer. I discovered the installed driver was out of date after examining it in Device Manager. The lagging problems were instantly resolved by updating the driver from the official Brother website. The printer replied more quickly, and the print quality also increased.
It can save you time and avoid unforeseen printing issues, which is why it's crucial to check and update drivers regularly.
Look at the front or top of the printer. The model number (e.g., HL-L2350DW, DCP-T720DW) is clearly printed.
This usually means the driver is outdated or corrupted. Remove the printer, restart your system, and reinstall the latest driver from Brother’s website.
Yes, most modern Brother models support AirPrint for Mac and iPhone users, but checking the driver can confirm it.
To keep your equipment operating effectively, it's simple but crucial to check your Brother printer drivers. A simple driver check can help resolve issues, enhance performance, and guarantee compatibility with the most recent software updates, regardless of whether you're using Windows or Mac.