For over 15 years, I worked at the heart of the global internet—Google. My career there was defined by a single question: How do we build systems that are both highly reliable and sustainably human?
During my time at Google, I navigated two worlds. In one, I was a Systems Engineer and Program Manager, managing the complex infrastructure of Google Cloud. In the other, I was a TeamDev Consultant, deconstructing and reconstructing organizational models like Holacracy to help teams thrive.
I realized that the principles of Site Reliability Engineering (SRE)—redundancy, blamelessness, and the elimination of toil—were the exact tools needed to fix the broken "human stack" of modern management. I saw that when we treat people like machines, the system eventually crashes. But when we nurture them as an ecosystem, they become self-healing and extraordinarily effective.
Outside of the data center, I am a sailor. On the water, you learn quickly that you cannot force the wind; you can only set the sails. This same philosophy guides my consulting. Whether I’m teaching a novice sailor to "practice the magic" of bending the wind or helping a new tech manager navigate their first 90 days, my goal is always the same: Empowerment.
"I believe work should be intrinsically rewarding—something you wake up for on Monday with a sense of purpose and leave on Friday with a sense of deep satisfaction."
I revived my consulting practice to help new tech managers avoid the trap of "Management Science" that views teammates as units of production. I help you build Team Resilience Architecture so that your team is reliable not because you are working harder, but because the system is designed to succeed.
Let’s re-engineer your team's human stack, so you can stop firefighting and start leading.
Brian has worked with these organizations
US Forest Service
US Navy
PG&E
University of Washington
Oracle
IBM
HolacracyOne