As a sole-proprietor: I reserve the right to refuse service to anyone who is unable to handle themselves in a professional manner. 

Customer service is #1 to me, but I WILL refuse service if you conduct yourself inappropriately.

Warranty Information:

All purchases come with a 30-day FREE repair warranty*.

If the order is shipped to you, I will cover any shipping costs for said repairs!

*This warranty is null and void after 30 days of the order being received, as natural wear and tear is to be expected as with all hand made items.

Money Back Guarantee:

All purchases come with a 15-day money back guarantee*.

If you have requested a refund, I will provide the packaging for the return of all items purchased*.

*The money back guarantee is "within reason" (ex: the order is not what we discussed in the build process).

*If the item is not returned to me within an adequate amount of time, I will refuse any and all refunds! This is to protect myself and my business from customers requesting refunds unjustly.