Branch Support

Need help with Branch? We’re here to help.

Contact Us

For technical issues, subscription questions, privacy requests, feedback, or feature suggestions, contact:

Email: branchdatingcoach@gmail.com

Please include the email address connected to your Branch account and a brief description of the issue. Do not send private dating conversations or screenshots unless our support team specifically requests them.

Frequently Asked Questions

How does Branch analyze conversations?

Branch analyzes uploaded dating-chat screenshots or messages to identify communication patterns, red flags, green flags, mixed signals, and possible next steps. Branch’s analysis is informational and should not be treated as professional relationship, mental-health, legal, or safety advice.

How do I restore my subscription?

Open Branch, go to Settings → Subscription, and select Restore Purchases. Make sure you are signed into the same Apple Account used to purchase the subscription.

How do I manage or cancel my subscription?

Subscriptions purchased through Apple are managed through your Apple Account:

iPhone Settings → Your Name → Subscriptions → Branch

Deleting the Branch app does not automatically cancel an active subscription.

How do I delete my account or saved data?

Open Branch and go to:

Settings → Privacy → Delete Account

You may also contact us at branchdatingcoach@gmail.com for assistance with an account or data-deletion request.

Are my conversations private?

Branch processes conversation content only to provide the requested analysis. Please review our Privacy Policy for complete information about how data is processed, stored, and deleted.

App Information

App: Branch
Platform: iOS

Response Time

We generally respond to support requests within two business days.

Last updated: August 1, 2026