CERTIFICATION AND AWARDS

ISO CERTIFICATE

For established and applies a Quality Management System for

Receiving and releasing of documents, Inquiry, Granting of Access Pass for Appointment to enter Bureau of Customs premises, and Payment collection for miscellaneous fees

PLAQUE OF RECOGNITION

For successfully demonstrating conformity to ISO standards on products/service delivery and for being awarded with ISO 9001:2015 Quality Management System (QMS) Certification by TUV SUD Philippines on December 4, 2020

CERTIFICATE OF COMMENDATION

For successfully passing the audit process conducted by TUV SUD and for being compliant to ISO 9001:2015 Quality Management System standard

CERTIFICATE OF COMMENDATION

For the invaluable service, dedication, and commitment to duty that significantly contributed to the enhance feedback mechanism and improved performance in handling inquiries and complaints.

CERTIFICATE OF RECOGNITION

For his/her significant contribution to the success of the BOC Customer Relations Strategic Planning for CY 2021

CERTIFICATE OF RECOGNITION

For successfully completing all the requirements for the establishment of the Customer Care Center. Likewise, for achieving the following

- ISO 9001:2015 QMS Certification

- Prompt CSAT Compliance

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of October 2020.

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of November 2020.

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of December 2020.

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of January 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of February 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of April 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of May 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of June 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of July 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of August 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of September 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of October 2021

CERTIFICATE OF COMMENDATION

In due recognition of their exemplary performance and dedication to duty which contributed to the successful collection of customs revenue that enable the Collection District II-A, Port of Manila to collect the assigned collection target for the month of December 2021