What is Co-hosting?

Co-hosts help owners take care of their home and guests on websites like airbnb.

A co-host is someone the property listing owner already knows; a family member, trusted friend, or a professional like Bnb-pro.

Hosts and co-hosts agree on who's responsible for what, how much of the reservation income will go to the co-host, and how the co-host will be reimbursed for expenses.

If you're interested in hiring me as a co-host you can simply contact me at mrmattowen32@gmail.com and i can guide you through the process.

Why use a Co-Host?

5,000+ nights booked Managed over 800+ Properties Guest Database 500+ contacts

Save 20 Hours a Week Increase Revenue ++ 10 years Experience

What can a co-host do?

A co-host can help a listing owner with their space, their guests or both. Co-hosts decide how much they want to handle, and work out the details with the listing owner ahead of time.

How it works

Here are some ways co-hosts can help:

• Get the space guest-ready: If a home has never been listed on Airbnb, a co-host can help make sure it’s set up to welcome guests. They can recommend repairs, buy necessary items like towels and toilet paper, set up a lockbox, and create house manual.

• Create a listing: Co-hosts can create an Airbnb listing for a space. They can write titles and descriptions, take and upload photos, and help determine the nightly price.

• Message with guests: A co-host can message guests on behalf of the listing owner, using the co-host’s own Airbnb account. They can get to know guests, answer questions and coordinate their arrival and departure.

• Manage reservations: Co-hosts can manage the host’s reservation settings and accept or decline reservation requests.

• Welcome guests in person: Co-hosts can greet guests in person, give them a tour of the space and answer questions about the house and neighbourhood.

• Help guests during their stay: If guests have an issue during their stay, co-hosts can communicate with them and fix the problem. For example, if a guest is locked out, their shower stops working, or their internet is down, they can call a co-host to help fix the problem.

• Write reviews: Co-hosts can use their own Airbnb account to write reviews of guests on behalf of the listing owner. Guests will be able to review the listing and the co-host. Co-hosts can see reviews from previous guests, but can't respond.

• Update calendar and pricing: Co-hosts can keep a listing’s availability up to date and manage the listing’s price settings. They can also add things like seasonal pricing and weekly discounts.

• Restock essential supplies: Co-hosts can help stock a home with a few basic guest necessities like towels, toilet paper and soap.

• Cleaning and maintenance: Co-hosts can clean the space themselves, work with a professional cleaning service or both. For example, a co-host may wash towels and sheets, while a cleaning service takes care of the kitchen and bathrooms. Co-hosts can also handle general home maintenance and make sure anything that’s damaged gets repaired.

• Get help from Airbnb: If the listing owner needs to contact Airbnb to get help with a reservation or guest issue, a co-host can handle the communication and find a resolution. However, co-hosts can't open or manage Resolution Centre requests.

Co-hosts can’t:

• Access the listing owner’s payout or taxpayer information

• Review the listing owner’s activity traveling on Airbnb as a guest

• View any messages that the host had with their guests before the co-host was added to the listing

Source: https://www.airbnb.co.uk/help/article/1534/what-can-a-cohost-do

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