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# How to Delete Your Account and Data
**App Name**: Echo Trail - Trace & Learn
**Last Updated**: January 2026
If you wish to delete your account and all associated data from Echo Trail - Trace & Learn, please follow these simple steps:
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## Step-by-Step Account Deletion Guide
### Step 1: Open the Settings Tab
1. **Open the Echo Trail - Trace & Learn app**
2. **Navigate to the Profile tab**:
- At the top of the screen, you'll see tabs: "Ready To Play Challenges", "Build Your Own Challenges", "Reports", and **"Profile"**
- Tap on the **"Profile"** tab (usually the 4th tab)
### Step 2: Tap the Delete Account Button
1. **In the Profile screen**, you'll see various options including:
- User information (your name and email)
- Logout button
- **Delete Account button**
2. **Tap the "Delete Account" button**
### Step 3: Confirm Account Deletion
The app will show you **two confirmation dialogs** to ensure you really want to delete your account:
**First Confirmation Dialog:**
- You'll see a warning message explaining what will be deleted
- Read the warning carefully
- Tap **"⚠️ Yes, I understand"** to proceed, or **"❌ Cancel"** to abort
**Second Confirmation Dialog (Final Warning):**
- You'll see a final warning message
- This is your last chance to cancel
- Tap **"🗑️ DELETE ACCOUNT"** to confirm deletion, or **"❌ Cancel"** to abort
### Step 4: Wait for Deletion to Complete
1. **A progress dialog will appear** showing "Deleting Account" with a message "Please wait while we delete all your data..."
2. **Wait for the process to complete** (this may take a few moments)
3. The app will automatically:
- Delete all your data from Firebase Firestore (cloud storage)
- Delete all your data from local storage (PaperDB)
- Sign you out from your account
- Navigate you back to the login screen
### Step 5: Account Deletion Complete
Once the deletion is complete:
- You'll see a success message: "Account deleted successfully"
- You'll be automatically redirected to the login screen
- All your data has been permanently deleted
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## What Gets Deleted?
When you delete your account, the following data will be **permanently removed**:
✅ **All Tests and Challenges**:
- All custom challenges/tests you created
- All default test progress (if any)
✅ **All Test Reports**:
- All test completion reports
- All accuracy and progress data
✅ **All Custom Words**:
- All custom words you created
- All custom word settings
✅ **All Progress Data**:
- All in-progress test states
- All test progress tracking
✅ **Cloud Data (Firebase Firestore)**:
- All data synced to the cloud
- All data associated with your account
✅ **Local Data (PaperDB)**:
- All data stored on your device
- App preferences and settings
- Subscription information (stored locally)
⚠️ **Note**: Your Google account authentication data (email, display name) is managed by Google and Firebase Authentication. Deleting your account removes the connection between your Google account and our app, but your Google account itself remains active.
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## Important Notes
- **⚠️ Data Deletion is Permanent**: Once deleted, your data **cannot be recovered**. Please make sure you want to delete everything before proceeding.
- **Subscription**: If you have an active premium subscription, you should cancel it through Google Play Store **before** deleting your account:
1. Open Google Play Store
2. Tap your profile icon → Payments & subscriptions
3. Find "Echo Trail - Trace & Learn"
4. Tap "Cancel subscription"
**Note**: Deleting your account does not automatically cancel your subscription. You must cancel it separately through Google Play Store.
- **Multiple Devices**: If you use the app on multiple devices:
- Deleting your account on one device will delete all cloud data
- This will affect all your devices since cloud data is shared
- You may want to sign out on other devices after deletion
- **No Manual Data Deletion Needed**: Unlike some apps, you don't need to manually delete individual items (tests, reports, etc.) before deleting your account. The "Delete Account" button will automatically delete **everything** for you.
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## Need Help?
If you encounter any issues during the deletion process or have questions, please contact us:
**Email**: paintoflower@gmail.com
**Developer**: TeamTransform
We will respond to your request within 5-7 business days.
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## Alternative: Request Data Deletion via Email
⚠️ **Important**: We **strongly recommend** using the in-app deletion method (Steps 1-5 above) as it is **instant and immediate**. The email method takes **15-20 business days** to process.
**Use the in-app method if possible** - it's faster, more secure, and gives you immediate confirmation.
If you are unable to access the app or the in-app deletion feature, you can request account deletion by email:
1. **Send an email** to: paintoflower@gmail.com
2. **Subject**: Account Deletion Request
3. **Include in your email**:
- Your email address associated with the account
- Confirmation that you want to delete all your data
- Reason why you cannot use the in-app deletion method (if applicable)
- Any specific requests or concerns
**Processing Time**: We will process your request and confirm deletion within **15-20 business days**. This is a manual process, so it takes longer than the instant in-app deletion method.
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## Frequently Asked Questions
**Q: Will deleting my account cancel my premium subscription?**
A: No, deleting your account does not automatically cancel your subscription. You must cancel it separately through Google Play Store.
**Q: Can I recover my data after deletion?**
A: No, account deletion is permanent and cannot be undone. All data is permanently removed from both cloud and local storage.
**Q: Do I need to delete individual items before deleting my account?**
A: No, the "Delete Account" button will automatically delete everything for you. You don't need to manually delete tests, reports, or custom words first.
**Q: What happens if I delete my account on one device?**
A: Since your data is synced to the cloud, deleting your account on one device will delete all cloud data, which affects all your devices.
**Q: Can I use the app again after deleting my account?**
A: Yes, you can create a new account by signing in again with Google. However, all your previous data will be gone.
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**Last Updated**: January 2026
**App Version**: Current
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