Organizing a customer gratitude event is the best way for you to shorten the distance between your business and your customers. At the same time, you will build better relationships with your customers and help them understand the business better. However, to organize a luxury event decoration in Vietnam, you need professional skills and experience to hedge the risk and complete the event perfectly. Here are some suggestions from Bliss.
To organize a successful customer appreciation event, you will want to:
Make a master planning - Start planning your gratitude event at least three months prior to the event date.
Define the event goal and ask yourself why you need to host the event. Will you celebrate a holiday, a major business milestone, or make a new important announcement? Even though you're thanking the client, event planning around a theme or purpose will make the event more meaningful.
Find collaborators - professionally or within your organization - to help coordinate every detail.
Set your budget and date.
Hire a professional photographer and videographer.
Decide if you want to invite your sponsors to participate in increasing prizes and gifts.
Select the venue, waitress and decorator, and event decoration company in Vietnam (if needed).
Choose the role you want your employees to play. Will they mingle with guests or will they serve as hosts?
Advertising - If no one shows up, the event plan will go bankrupt.
Prepare a list of guests. If you can, let’s ask customers to invite more of their friends. You can also invite vendors; They will help you increase your brand's value through private evaluations when meeting your customers.
Hire a highly skilled company to design your invitations. We recommend that you also send an online invitation to direct visitors to a link on your website.
Send reminders for the event - at least two reminders - so no one will forget it.
Design gifts and thank you gifts that bond with your business and your brand.
Thank you after the event to show your appreciation.
Tracking - If you want to know if your event is successful, you must set up a method of tracking its return on investment (ROI).
Request RSVP. If you don't know who is coming, then you won't be able to evaluate your ROI.
See how sales increase for guests who attended the quarterly event versus those who didn't.
Record new clients from friends who brought in the event or through attendees' referrals.
Customer appreciation events are an integral part of every marketing strategy. Just make sure to make a good impression! Bad events can cause customers to turn their backs on the business and good events can lead to lifelong customer loyalty.
Contact Bliss for us to help you organize customer gratitude events, organize a successful gala dinner.
Address: 10th Floor, Robot Tower 308 Dien Bien Phu, District 3, City. Ho Chi Minh City.
Phone: +84 28 666 07 555 - +84 903 350 232