Embedded Files
NEW: 2024 Supplier Week and Roadshow
NEW: 2024 Supplier Week and Roadshow
See our Presentation Packs here
Big W Letter to Manufacturers - Changes to Faulty Product Returns process
Big W Letter to Manufacturers - Changes to Faulty Product Returns process
Changes to Faulty Products Return Process
Supplier Excellence Programme
Supplier Excellence Programme
BIG W is part of the Woolworths Group Supplier Excellence Programme.
Please click here for more details on the program.
PLMS
PLMS
Red Factory
Red Factory
Product Withdrawals & Recalls
Product Withdrawals & Recalls
If you become aware of a safety concern with a product you supply to BIG W, immediately contact your Category Manager who will advise the process for product withdrawals, recalls, returns and rework.
Emergency contact
Emergency contact
After hours contact for product safety issues 1300 244 999
Policies
Policies
Responsible Sourcing
Responsible Sourcing
For our Responsible Sourcing Policy, Standards and FAQ please click here.
Button & Coin Cell Batteries
Button & Coin Cell Batteries
Packaging & Labelling
Packaging & Labelling
Sustainability
Sustainability
POL.065 Policy - Flushability Requirements and Labelling V6.1
POL.073 Policy - Single Use and Reusable Plastic Products V5
POL.080 Policy - Oxo-degradable and other Degradable Plastics V2
POL.083 Policy - Woolworths Group Plant-based Claims in Biobased Plastics
POL.088 Policy - Woolworths Group PFAS Policy V2- UPDATED MAY 2025
Procedures
Procedures
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